Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18362 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 3, 2020 — Rated 10 out of 10 by R.O. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule & very professional. Excellent customer service & very good quality of service. Would highly recommend!

Report a concern   July 3, 2020 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

My carpet feels and looks awesome!

Report a concern   July 3, 2020 — Rated 3 out of 10 by H.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We got 5 quotes and your quote is top expensive....
It’s brand new construction don’t know the reason behind that quote. If possible do explain or we can go with others.
Thanks

Report a concern   July 3, 2020 — Rated 10 out of 10 by L.H. Zerorez Indianapolis
What do you like about our products and services?

Always good outcomes, great customer service, and professional service techs!

Report a concern   July 3, 2020 — Rated 10 out of 10 by Sally Codarmaz Zerorez Indianapolis
What do you like about our products and services?

I love how I can feel confident that my fur babies are safe using Zerorez. The technician is always polite and courteous. And my carpets look fantastic.

Report a concern   July 2, 2020 — Rated 5 out of 10 by S.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I have one room where my toy poodle has claimed it as his "thrown"!

I waited until carpet was completely dry and still smell dog odor.is it possible someone could come back out again and retreat.

Best Regards
Name removed
317 881 609o

Report a concern   July 2, 2020 — Rated 10 out of 10 by Douglas Dubois Zerorez Indianapolis
What do you like about our products and services?

Great service

Report a concern   July 2, 2020 — Rated 10 out of 10 by Sharlet Hinson Zerorez Indianapolis
What do you like about our products and services?

Zach Griffin was on time and very professional. My carpet looks wonderful dried nicely. I referred my neighbor

Report a concern   July 2, 2020 — Rated 10 out of 10 by C.M. Zerorez Indianapolis
What do you like about our products and services?

We always use your company to clean our rugs in our home. They are so clean and soft, we love the feel when walking barefoot. Your professional Matt is excellent. He is very careful of our furniture, neat, and works very hard. He is friendly, smart, and always does a wonderful job. We like that we can count on Zeroez to safely come to our home and do a well done job.

Report a concern   July 2, 2020 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

The carpet cleaning was definitely what I had hoped for. Would have Zerorez for that again.
Not sure I would do the tile again. Didn’t care for the water spots left behind, even though the technician tried wiping them up.

Report a concern   July 2, 2020 — Rated 10 out of 10 by Margo Musgnug Zerorez Indianapolis
What do you like about our products and services?

Very easy to schedule. Showed up exactly on time and did a good job

Report a concern   July 2, 2020 — Rated 9 out of 10 by T.J. Zerorez Indianapolis
What do you like about our products and services?

Clean not crunchy when finished. Dries quickly!

Report a concern   July 2, 2020 — Rated 10 out of 10 by Karen Patton Zerorez Indianapolis
What do you like about our products and services?

Tevin was on time, efficient, very pleasant. He explained the process to me and he did a wonderful, efficient job. I want him back next time.

Report a concern   July 2, 2020 — Rated 7 out of 10 by J.P. Zerorez Indianapolis
What could we do to improve?

The technician was very professional, took the time to explain what he would be doing. He didn't rush through the process and tried his best to get the carpet cleaned. There were some areas that just didn't come up like I'd hope, but it was high traffic. I LOVED the orange scent of the cleaning process I would love to have that filtering through my house everyday. LOL!!! I would recommend Zerorez, they did a good job.

Report a concern   July 2, 2020 — Rated 10 out of 10 by Ethel Stockdale Zerorez Indianapolis
What do you like about our products and services?

Friendly and did a good job cleaning the carpet also.

Report a concern   July 1, 2020 — Rated 10 out of 10 by Michelle Moorman Zerorez Indianapolis
What do you like about our products and services?

The service is always thorough and excellent!

Report a concern   July 1, 2020 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Carpets looked and smelled great. Employees were polite and professional.

Report a concern   July 1, 2020 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Friendly knowledgeable staff. Prompt. Fair priceing. Excellent results

Report a concern   July 1, 2020 — Rated 10 out of 10 by H.S. Zerorez Indianapolis
What do you like about our products and services?

He was on time and he did a good job

Report a concern   July 1, 2020 — Rated 10 out of 10 by Pam Clevenger Zerorez Indianapolis
What do you like about our products and services?

John explained ahead of time what he would do and asked about any of my concerns regarding the furniture he was going to clean. He was quick, organized and efficient. Afterwards he had me inspect his work. He did great work and had excellent customer service skills. Very pleased!

Report a concern   July 1, 2020 — Rated 5 out of 10 by R.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We had a deep clean on a pet spot and it is taking a very long time to dry and still has a pet urine odor.

Report a concern   July 1, 2020 — Rated 10 out of 10 by M.A. Zerorez Indianapolis
What do you like about our products and services?

First time using your services and I was very pleased.

Report a concern   July 1, 2020 — Rated 10 out of 10 by Erin Rogian Zerorez Indianapolis
What do you like about our products and services?

Good

Report a concern   July 1, 2020 — Rated 10 out of 10 by Kristen Wolfram Zerorez Indianapolis
What do you like about our products and services?

Great explanations. Professional and pleasant

Report a concern   June 30, 2020 — Rated 8 out of 10 by S.G. Zerorez Indianapolis
What could we do to improve?

Understand what was quoted prior to discussing with the client.

Report a concern   June 30, 2020 — Rated 10 out of 10 by R.R. Zerorez Indianapolis
What do you like about our products and services?

The guys were quiet, respectful and went above and beyond. Hard workers. The price was very fair. No scams. I would use them again.

Report a concern   June 30, 2020 — Rated 10 out of 10 by J.A.S. Zerorez Indianapolis
What do you like about our products and services?

The technician was very knowledgeable and listened to us. He was polite and went about his business. He was also very friendly. He did a great job

Report a concern   June 30, 2020 — Rated 10 out of 10 by M.C. Zerorez Indianapolis
What do you like about our products and services?

Everything is so organized from the very start until the payment is processed. I like knowing what i need to do to ahead of time to prepare. Everything was clear. The 2 day advanced reminder of my appt, and the call ahead of the time the tech is at my door is so appreciated. The young man, Derek, was considered, professional. He really took his time and was respective of my time and my property as well.

Report a concern   June 30, 2020 — Rated 10 out of 10 by N.W. Zerorez Indianapolis
What do you like about our products and services?

Great work, nice tech

Report a concern   June 30, 2020 — Rated 10 out of 10 by Crystal Morrison Zerorez Indianapolis
What do you like about our products and services?

The tech was great and so nice. The carpet felt soft and clean and days later still looks good!


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