Customer Testimonials
Fast courteous and very professional
I felt they completed the repairs in a very timely manner with prices consistent with other facilities.
The main thing we appreciate is the humble, straightforward approach. If something inconsequential is wrong, I have picked up my car and been charged nothing.
Great manager Ryan
Low prices and fast service.
I really appreciate the free brake inspection I received on Saturday. Thanks to your help, I was able to clearly understand the issue with my car. Thank you so much for your excellent service!
Everything!!
Staff is awesome! So friendly and the work is top notch. Any questions I have they promptly provide answers. I love taking my care there. They are honest and have integrity in their services.!
Thank you Precision Tune.
The courtesy and empathy!
Vert freindly, informative and on time!
Honest quotes. Quick service . Answered my many questions . Will return
Everything
Extremely efficient and professional service
Anthony and his crew were able to change out the Frozen water pump, serpentine belt, and pulley for the power steering as requested. But they also found water leaks and broken bolts which were also fixed. They kept me apprised each step of the way. Thank you for a job well done.
I had a pretty significant recent issue with my car that I’ve been struggling with and the idea of not having a car with a full time job and a toddler to drive to school, was simply not an option. I found Precision Tune Auto Care through my extended warranty company and am thankful I did! I drove up to park in the parking lot and a mechanic came over to the car to greet me and find out what all was going on with the car. After that, I walked inside to speak with the front desk, and I can’t say enough about the ladies at the reception, they were upfront and honest about cost and were constantly in contact with me regarding my repairs. While my car was in their shop, the owner, Wayne called me with more information regarding other larger repairs that should be done to keep me and my family safe. He kept in constant contact with me regarding additional issues that were found and suggested taking advantage of the car already being taken apart so I could capitalize on my warranty. Everyone I encountered at Precision Auto Tune Care was so helpful, understanding and kind. I will be coming back! I was originally getting my oil changed at an express oil change place near my house due to proximity, but with the exceptional care and honesty I received with Wayne and his staff, I will definitely be returning in 6k miles! Thank you all so much!
Great people and great service!
The associate Jeff was so pleasant and was obviously doing his best to help me get my car back.
Shawn nd his workers there is always nice friendly
I have taken my 96Geo prism in several times and I just took my daughters in hers the 96 Dodge shadow and I'm very happy with the work that is always done on my vehicle at a reasonable price
Competitive and keeping in touch
My car was repaired by the next day. I'm very pleased with the service from precision.
Quick, efficient, polite, economical.
Didn’t require service that other place recommended. Great customer service.
Fair prices, fast service and walk in friendly
honesty
Nice clean waiting room, nice friendly desk person, and speedy service
We love that you're always there and available to help with car issues!! Thank you
Precision Tune Auto Care is Professionalism in the truest sense, particularly in customer service, which encompasses displaying a courteous, helpful, and respectful attitude at all times. Precision employees are involved in being patient, listening to concerns, and addressing them effectively. Essentially, it's about creating a positive, trustworthy experience for the customer, which can significantly shape their perception of Precision.
1. Respect and Courtesy: Treat Precision customers with respect and kindness,
regardless of their mood or situation.
2. Helpfulness and Empathy: Demonstrating a willingness to assist and
understand the Precision customer's perspective.
3. Active Listening: Paying close attention to what the Precision customer is
saying and asking clarifying questions.
Cheerful and professional employees, A can do attitude.
The team at the Pineville location is always amazing!