Customer Testimonials
This location is always professional and timely
Mr.Cedric and his team are amazing! Customer service is great! Thank you for taking care of my needs!
Staff are knowledgeable and friendly, especially Skylar.
Yall are excellent. You tell me honestly when something needs to get fixed or can wait.
Professional staff and job done well
good services and fair prices does not get any better
Professional, courteous, friendly, quick service.
Customer service
I Would like to thank The Management and the Mechanics at PRECISION Tune Auto Care on Broad street Sumter SC for fixing my cadillac escalade...I appreciate your courtesy and professionalism inspecting and diagnosing my truck and explaining exactly what my vehicle needed...
My vehicle is driving very smooth and I'm a very satisfied customer....if u want your vehicle serviced/ repaired Correctly and at a reasonable price go to Precision Tune Auto Care on Broad street Sumter SC.
Everything
I was able to get in and out .hardly any waiting time
The service was great! I am a little irritated at the number of texts and emails I received asking about the service. I get a lot of messages and emails throughout the week and typically wait until I have free time to get to these type of emails. I think I’ve received more than 10 emails and messages asking me to rate your service. It makes me not want to use you because I’m going to get bombarded with all of this again. Ask me once and give me at least a week to reply. If I don’t answer the second one, stop asking!
Reasonable prices and friendly customer service.
Very friendly, kind and efficient staff
Chris and Nathan are great! They both will take care of you with a smile and make you feel at home. I appreciate the quick and efficient service! Thanks
Everything
Very Fair pricing in these insane times we live in where every penny helps. Once car was brought in the Oil Change and multi point vehicle inspection was quick and thorough. Office and waiting room has been upgraded and is clean, nice tv and free coffee...good job! Office staff friendly and professional.
I took my Volvo XC-90 in for some minor work. They had to order the part, which would take several hours to arrive. John, one of the mechanics, was kind enough to drive me home instead of having to wait in their shop and then pick me up when the work was finished.
I've never had any other shop offer me the same level of service.
I highly recommend them for both outstanding customer care and reasonable prices.
The service is friendly and honest.
EVERYTHING CUSTOMER SERVICE IS GOOD AND THE SERVICERS MEN ARE ALSO THE BEST ,
Tyler was very helpful. I was from out of town when my car got towed to Precision Auto in Tacoma. They did a thorough job inspecting my car so I could get back on the road to Port Angeles.
Friendliness of staff and service guarantees.
A very unusual service station. Shawn is an honest man who is NOT trying to get additional unnecessary jobs on your car! It was refreshing to meet him and deal with him. Thank you, Shawn, for changing the reputation of auto service stations one customer at a time.
Products are great and the people seem to care about the customer being served. Keep you informed with what they are going to do and gets your ok before they continue.
Chris was knowledgeable and thorough in explanation of services needed/recommended and warranty use and communication.
Good service. Trust the crew to do the job. LAZ is the one that provide courtesy to the customers.
Simple in and out service. Quick scheduling and information provided when asked. Staff member serving at the desk was kind. Witnessed an interaction with a customer that didn’t speak English and it was amazing to see the patience displayed.
courtesy thorough service
Honesty! I brought my car in thinking I needed brakes (based on Toyota’s assessment and then thought I felt grinding. Got a call from Nicole, who was super sweet and knowledgeable, letting me know I did not need breaks/pads yet. I’ve come in to Precision for various issues with cars over the years. Now, I won’t go anywhere else! Thanks for everything, Nicole!!
Excellent customer service. Always receive great care and they take the timw to explain everything. Happy customer for at least 7 years!