Customer Testimonials
Your service has always been very good and I would recommend to others. However, I was a bit concerned when we received a delivery at nearly midnight on 12/13/203. I understand that your drivers are busy, but a warning that this might happen would be appreciated.
I never have to worry about running out of oil as I am on auto refills and my propane level is transmitted automatically. I have been with this company approximately 18 years.
We've been with DownEast for many years now for oil, service contracts, etc. These are necessary. We also have a oil hot water heater which does a great job. The products are great. Service is good. My only comment would be that I always have to call for the next oil delivery. I understand you use a computer or algorhythm process to determine future deliveries. It probably works well mostly. But, for us we have aged a lot since you first set us up. We are home more now as we are retired. We tend to run the furnace more than we used to. Otherwise, we think you do a great job. Thanks for being a good company for your customers.
During the power outage I needed a refill and they arrived the day after I contacted them. The delivery person said “ just in time” . I was so grateful & relieved . Fantastic service!
Front door delivery!
Stands behind your service and when needed in a emergency has always been there in a timely manner service maintenance personnel has always been great and explain what is needed to keep your system running and performing at its best. Thank you for caring
Thanks for coming out to fill our propane tanks so soon after I called following the wind storm.
The person who assisted me on the phone was pleasant inspite of how stressful her day must’ve been.
Recently my cellar flooded and when I called, the serviceman told me he would be at my house in 2 hours and he was! He repaired my furnace and I had heat! I have always had prompt and courteous service from Downeast.
Prompt delivery when requested!
Prompt service thank you.
Great service and they are easy to work with.
Propane was delivered when promised.
Even amidst the emergency happening with the power outages I was able to have my tank filled at 0130 in the morning to keep my generator going. You guys are the best!!! Thank you, thank you, THANK YOU!!!!!!!
Efficient
Very pleased. Thank you!
Delivery was very quick, agent was very courteous.
Reliable, easy to do business with, all reps are professional, courteous, and knowledgeable
I like the communication during storms and power outages. I think CMP does a good job getting our power back on. I feel the pricing is fair
Extremely friendly and courtesy service.
Propane is here when we need it.No excuses.I also like the different payment plans
Very dependable
Timely deliveries and service and cost per gallon
Quick service
Always responsive to my needs.
The service was wonderful, man who came to restart my propane heater was so nice and helpful, few minutes later propane truck showed up a filled my tank with propane, thank you all so much Madeleine Last name removed
Very friendly fuel service employees.
Fast service when needed and friendly people answer the phones
Great communication and customer support. Kind and very friendly office support. Good customer oil/gas pre-buy or monthly contract options.
I've just switched to DownEast Energy and everyone I've spoken with and worked with have excellent and so easy to work with.
Bob, that technician that came out to hook up my standby generator, was knowledgeable, very easy to work with and did excellent job.
Jeff and Shandi were also very helpful and easy to work with.
Thank you!
We have the prepaid automatic delivery and we love it. When the cold weather hits we just don't have to worry about it.