Downeast Energy
283 Whitten Road
Hallowell
ME 04347
United States

Customer Testimonials

Report a concern   October 18, 2024 — Rated 10 out of 10 by T.M. Downeast Energy
What do you like about our products and services?

Not having to call for a delivery

Report a concern   October 18, 2024 — Rated 10 out of 10 by Arnold Ridley Downeast Energy
What do you like about our products and services?

Propane.

Report a concern   October 18, 2024 — Rated 10 out of 10 by A.W. Downeast Energy
What do you like about our products and services?

Auto delivery, always available, always answers the phone

Report a concern   October 18, 2024 — Rated 10 out of 10 by Harlan Jepson Downeast Energy
What do you like about our products and services?

All your customer service people are incredibly helpful, polite and knowledgeable. Any time we’ve called for any reason we get the situation taken care of quickly.
Great company!!!
They even found us (hard to find) gray propane tanks when we asked!!! It was a big deal for us.
Thanks for all you do!

Report a concern   October 16, 2024 — Rated 10 out of 10 by B.A.C.R. Downeast Energy
What do you like about our products and services?

Everyone that I have ever spoken to have been very helpful, pleasant, and professional. Delivery is very prompt.

Report a concern   October 13, 2024 — Rated 10 out of 10 by S.M. Downeast Energy
What do you like about our products and services?

Prompt delivery

Report a concern   October 12, 2024 — Rated 10 out of 10 by Richard Alfonso Downeast Energy
What do you like about our products and services?

Convenient, automatic delivery and friendly staff

Report a concern   October 11, 2024 — Rated 10 out of 10 by L.P. Downeast Energy
What do you like about our products and services?

Your employees from people who help putting service contracts in place to the propane delivery employees are terrific in their work and also friendly no matter what is happening at any time.

Report a concern   October 11, 2024 — Rated 10 out of 10 by Doug and Kathleen Farrin Downeast Energy
What do you like about our products and services?

Courteous, timely service even during storms and lengthy outages.

Report a concern   October 10, 2024 — Rated 10 out of 10 by G.A.S.M. Downeast Energy
What do you like about our products and services?

Prompt delivery. Good customer service

Report a concern   October 10, 2024 — Rated 10 out of 10 by A.A.J.D. Downeast Energy
What do you like about our products and services?

Love the automatic delivery.

Report a concern   October 10, 2024 — Rated 10 out of 10 by R.M. Downeast Energy
What do you like about our products and services?

Your services and prices.

Report a concern   October 7, 2024 — Rated 10 out of 10 by V.A.D.D. Downeast Energy
What do you like about our products and services?

Great Service!

Report a concern   October 5, 2024 — Rated 9 out of 10 by R.C. Downeast Energy
What do you like about our products and services?

You are very spe

Report a concern   September 17, 2024 — Rated 10 out of 10 by Deborah Sloan Downeast Energy
What do you like about our products and services?

Service was triggered for me when I gave them a bad review after my last experience. I'm sorry that I can't remember her name, but the Customer Service Rep saved my account by patiently listening to my story, then offering an acceptable resolution to the situation. She was kind and empathetic and she went the extra mile for me. I appreciated it and I'll continue to be their customer.

Report a concern   September 15, 2024 — Rated 10 out of 10 by J.M. Downeast Energy
What do you like about our products and services?

Consistent service

Report a concern   September 13, 2024 — Rated 10 out of 10 by F.F. Downeast Energy
What do you like about our products and services?

Great service both in deliveries and heater maintenance. Also, always willing to negotiate locked in pricing before each heating season. Terrific people including the gas delivery drivers.

Report a concern   September 13, 2024 — Rated 10 out of 10 by S.L. Downeast Energy
What do you like about our products and services?

Excellent service.

Report a concern   September 9, 2024 — Rated 9 out of 10 by N.H. Downeast Energy
What do you like about our products and services?

They show up on time & the prices are not horrible.

Report a concern   August 16, 2024 — Rated 10 out of 10 by K.T. Downeast Energy
What do you like about our products and services?

The employees were very helpful.

Report a concern   August 2, 2024 — Rated 10 out of 10 by A.A.R.G. Downeast Energy
What do you like about our products and services?

Prompt service and helpful

Report a concern   August 2, 2024 — Rated 9 out of 10 by C.L. Downeast Energy
What do you like about our products and services?

Thank you for filling my generator propane tanks

Report a concern   August 2, 2024 — Rated 10 out of 10 by Diane Gannuscio Downeast Energy
What do you like about our products and services?

Even after having a problem with his truck with a regulator, he still made it back to our cabin, the same day and apologized. Things happen and people have to understand that sometimes it’s just out of our control.

Report a concern   July 12, 2024 — Rated 10 out of 10 by J.D. Downeast Energy
What do you like about our products and services?

They monitor my propane tanks and let me know when I run low so I am not without. This is a vacation rental so it’s a great benefit!

Report a concern   June 28, 2024 — Rated 10 out of 10 by John Moultrie Downeast Energy
What do you like about our products and services?

They delivered same day and offered a discount for prompt payment

Report a concern   June 27, 2024 — Rated 10 out of 10 by D.R. Downeast Energy
What do you like about our products and services?

Easy to schedule and receive services in a timely fashion.

Report a concern   June 14, 2024 — Rated 10 out of 10 by M.A.J.H. Downeast Energy
What do you like about our products and services?

Love working with Justin Morin

Report a concern   June 13, 2024 — Rated 10 out of 10 by P.M. Downeast Energy
What do you like about our products and services?

quick and friendly

Report a concern   June 12, 2024 — Rated 10 out of 10 by J.A.J.H. Downeast Energy
What do you like about our products and services?

timely delivery

Report a concern   June 8, 2024 — Rated 10 out of 10 by George Brown Downeast Energy
What do you like about our products and services?

Always there for me never a problem with anything


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