Downeast Energy
283 Whitten Road
Hallowell
ME 04347
United States

Customer Testimonials

Report a concern   December 25, 2023 — Rated 10 out of 10 by L.A. Downeast Energy
What do you like about our products and services?

During the power outage I needed a refill and they arrived the day after I contacted them. The delivery person said “ just in time” . I was so grateful & relieved . Fantastic service!

Report a concern   December 25, 2023 — Rated 9 out of 10 by L.M.A.A.A. Downeast Energy
What do you like about our products and services?

Front door delivery!

Report a concern   December 25, 2023 — Rated 10 out of 10 by G.K. Downeast Energy
What do you like about our products and services?

Stands behind your service and when needed in a emergency has always been there in a timely manner service maintenance personnel has always been great and explain what is needed to keep your system running and performing at its best. Thank you for caring

Report a concern   December 24, 2023 — Rated 10 out of 10 by K.T.G. Downeast Energy
What do you like about our products and services?

Thanks for coming out to fill our propane tanks so soon after I called following the wind storm.
The person who assisted me on the phone was pleasant inspite of how stressful her day must’ve been.

Report a concern   December 23, 2023 — Rated 10 out of 10 by C.G. Downeast Energy
What do you like about our products and services?

Recently my cellar flooded and when I called, the serviceman told me he would be at my house in 2 hours and he was! He repaired my furnace and I had heat! I have always had prompt and courteous service from Downeast.

Report a concern   December 23, 2023 — Rated 10 out of 10 by F.A.C.J. Downeast Energy
What do you like about our products and services?

Prompt delivery when requested!

Report a concern   December 22, 2023 — Rated 10 out of 10 by R.A.M.L. Downeast Energy
What do you like about our products and services?

Prompt service thank you.

Report a concern   December 22, 2023 — Rated 10 out of 10 by H.M. Downeast Energy
What do you like about our products and services?

Great service and they are easy to work with.

Report a concern   December 22, 2023 — Rated 10 out of 10 by R.S. Downeast Energy
What do you like about our products and services?

Propane was delivered when promised.

Report a concern   December 22, 2023 — Rated 10 out of 10 by J.N. Downeast Energy
What do you like about our products and services?

Even amidst the emergency happening with the power outages I was able to have my tank filled at 0130 in the morning to keep my generator going. You guys are the best!!! Thank you, thank you, THANK YOU!!!!!!!

Report a concern   December 17, 2023 — Rated 10 out of 10 by L.N. Downeast Energy
What do you like about our products and services?

Efficient

Report a concern   December 16, 2023 — Rated 10 out of 10 by J.W. Downeast Energy
What do you like about our products and services?

Very pleased. Thank you!

Report a concern   December 15, 2023 — Rated 10 out of 10 by D.B. Downeast Energy
What do you like about our products and services?

Delivery was very quick, agent was very courteous.

Report a concern   December 13, 2023 — Rated 10 out of 10 by M.A.J.H. Downeast Energy
What do you like about our products and services?

Reliable, easy to do business with, all reps are professional, courteous, and knowledgeable

Report a concern   December 10, 2023 — Rated 10 out of 10 by S.F. Downeast Energy
What do you like about our products and services?

I like the communication during storms and power outages. I think CMP does a good job getting our power back on. I feel the pricing is fair

Report a concern   December 10, 2023 — Rated 10 out of 10 by B.B. Downeast Energy
What do you like about our products and services?

Extremely friendly and courtesy service.

Report a concern   December 9, 2023 — Rated 10 out of 10 by J.M. Downeast Energy
What do you like about our products and services?

Propane is here when we need it.No excuses.I also like the different payment plans

Report a concern   December 9, 2023 — Rated 10 out of 10 by R.H. Downeast Energy
What do you like about our products and services?

Very dependable

Report a concern   December 7, 2023 — Rated 10 out of 10 by P.F. Downeast Energy
What do you like about our products and services?

Timely deliveries and service and cost per gallon

Report a concern   December 6, 2023 — Rated 10 out of 10 by M.W. Downeast Energy
What do you like about our products and services?

Quick service

Report a concern   December 6, 2023 — Rated 10 out of 10 by S.P. Downeast Energy
What do you like about our products and services?

Always responsive to my needs.

Report a concern   December 6, 2023 — Rated 10 out of 10 by M.R. Downeast Energy
What do you like about our products and services?

The service was wonderful, man who came to restart my propane heater was so nice and helpful, few minutes later propane truck showed up a filled my tank with propane, thank you all so much Madeleine Last name removed

Report a concern   December 5, 2023 — Rated 9 out of 10 by P.M. Downeast Energy
What do you like about our products and services?

Very friendly fuel service employees.

Report a concern   December 4, 2023 — Rated 10 out of 10 by A.W. Downeast Energy
What do you like about our products and services?

Fast service when needed and friendly people answer the phones

Report a concern   December 4, 2023 — Rated 10 out of 10 by M.P. Downeast Energy
What do you like about our products and services?

Great communication and customer support. Kind and very friendly office support. Good customer oil/gas pre-buy or monthly contract options.

Report a concern   December 2, 2023 — Rated 10 out of 10 by D.R. Downeast Energy
What do you like about our products and services?

I've just switched to DownEast Energy and everyone I've spoken with and worked with have excellent and so easy to work with.
Bob, that technician that came out to hook up my standby generator, was knowledgeable, very easy to work with and did excellent job.
Jeff and Shandi were also very helpful and easy to work with.
Thank you!

Report a concern   December 1, 2023 — Rated 9 out of 10 by M.G. Downeast Energy
What do you like about our products and services?

Comprehensive services, my only reservation has been a seemingly disorganized budget plan.

Report a concern   November 30, 2023 — Rated 10 out of 10 by B.B. Downeast Energy
What do you like about our products and services?

Your delivery was timely and on time
Thank you!

Report a concern   November 30, 2023 — Rated 10 out of 10 by A.S. Downeast Energy
What do you like about our products and services?

I have used you since 2012 or so. You have always been helpful in responding, especially regarding my furnace issues.

I was NOT happy with the subcontractor who did my annual furnace and water heater checks in October but you graciously responded to my concerns and sent one of your long term guys over to do a proper inspection (and since he found things that had been missed I am so glad you sent him).

Report a concern   November 28, 2023 — Rated 10 out of 10 by D.F. Downeast Energy
What do you like about our products and services?

Consistency, reliability - automatic delivery of oil & propane, immediate response for service calls, budget plans for budgeting purposes, friendly, professional staff from front office to delivery to service personnel.


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