Customer Testimonials
Driver was very professional and friendly. Great service!
Prompt service
Deliveries are automatic and i like paying a monthly amount theoughout the year.
You always get back to me and the service and telephone people are always pleasant!
Responded very quickly to my request for propane. The driver was very friendly and knowledgeable.
I have always had "Downeast" . Every person has been very kind and helpful to me.
I wouldn't change anything. The people I have talked with have been very kind and helpful. The people who deliver always been Great.
I'm glad that I looked in this spring!!!! The staff in the Hallowell branch is excellent. From the girls behind the desk that wait on me when I come in to pay. To Amanda when I order my oil and propane. Then there is Julie that handles my service scheduling. And lastly Mike who always locks me in at the best price. As for the service techs, Joey and Bob always do a great job..
I've been a customer for many years and the group that is in the Hallowell branch have always taken care of my needs in a fantastic manner!!!!
Thanks again,
Name removed
Prompt responses and the budget payment plan.
I am quite pleased with your customer service, from the phone calls to the technicians, just all around excellent service! That's why I switched, and I haven't regretted it!
Tech Crew was very knowledgeable and answered all my question and concerns ! I felt very safe in dealing with gas [propane] due to their expertise and thoughtfulness ! Great Crew !!!
Knowledgeable spot on service with a smile.
That is rare today in my world.
Since 1972, Downeast, and its predecessor companies, have kept our house fueled & our original oil burner running through some severe Maine Winters!
Great service and delivery on time every time, and great people
good staff to help answer questions
The monthly budget option for heating oil purchase has worked well for my family for more than 20 years. I also like the annual service contract. Whenever I have had a fuel delivery issues or furnace malfunction Downeast Energy has consistently responded promptly and fixed the problem with a single visit. Thank you.
The person who installed my 500 gallon tank was absolutely fantastic . It ended up being a challenging install and he was amazing !
Reliable
Company is very easy to work with.
Great communications and prompt service