Customer Testimonials
Easy to work with and professional
I trust Downeast to be reliable and responsive to provide the service I need--even when it's an emergency at late-night hours! And I trust their technicians to be honest when they tell me what the problem is and what I need to change in order to solve it.
Past experiences with your service department have been positive and timely. I'm curious if that will continue to be the case with the change in ownership.
Good service and price
Oil delivered on time. Repairman arrived in record time after a furnace shutdown.
The opportunity to be in a group buying plan, the accessibility of customer service, and your cute pink trucks :-)
Service and no hassles
Easy to talk to a person
I am frustrated that the website has become very difficult to work with, please fix it. I would like to be able to view my account, as was the case previously. The only positive thing I have to say at this point is that I had a very helpful phone call with one of your customer service representatives recently.
aaaaaaaaaaalthough the company has morphed from the earlier days when I dealt with Wingate Lathe, the staff continue to provide good local service
Great customer service
Your people are good and helpful. You're on time. You take care of your clients.
Dependability!
Prompt delivery.
The relationships formed with the staff.
Reliable
Excellent service
I'm a new customer but so far am extremely impressed with their timeliness and professionalism.
That you had a Maine person answering the phone that I could understand and she was pleasant and helpful
professional, timely service
The company is there when you need fuel. I trust them to safely fill my tanks and the crew is very personal and pleasant.
Professional, efficient and timely 👌
The people know how to perform their jobs, interact well with customers & are efficient. A great organization!
For today, I received very prompt service from a locally owned subcontractor. The only downside is that sometimes it's impossible to contact the Hallowell office, by phone.
Prompt and friendly
Other than the delivery person dragging the hose over our flowers, everything was fine.
The responsiveness of your management.
Prompt service and personnel that do your company proud.
Friendly staff is one !
Never had an issue. Easy to order and pay.