Customer Testimonials
The service department is excellent. The staff is always very helpful.
Price, service, courteous office staff
There is good personal service.
Your rep Justin and commitment to service outstanding
Online ordering and payment and prompt delivery. Very pleased.
The promptness.
Friendly and dependable service.
Everyone was very friendly, helpful and professional. Sharon Johnson was exceptional in getting me all set!
Friendly and timely service
sales rep Darren and the delivery drivers are wonderful to deal with
Have been fair on pricing
Been with Downeast since 1994 never a problem that was mot solved. Feel there top notch in all around.
Technician was knowledgeable and friendly. He listened to my concerns, asked questions and then provided explanations and evidence of the issues he found during his inspection. He provided helpful and sincere advice for the future use of the system.
Also when calling the office all questions were answered effectively and pleasantly.
Mike Lesile and the Hallowell office have been great to deal with.
Very professional, friendly, helpful and fast service.
Prompt technical support, courteous phone reps, competitive pricing.
Your company has been very good to me.
Friendly customer service, excellent service!
Very friendly staff and we are on keep fill and have never run out of oil.
The delivery driver, was concerned enough to call and check on our furnace once he realized the tank was so low after the delivery. Also, it was reassuring to get a message from Bradley Jenkins checking on our usage after the delivery. Thank you for making me felt heard.
price seems fair and service has been good
Prompt and complete
Fast service
I never have to worry about running out of propane. As this is my heat,, cooking & some other appliances, I have peace of mind. They also give us a military discount. And it is automatically deducted monthly. So, no worries about missing a payment accidentally.
Customer service is excellent, friendly and very helpful when I've had a question.
I would highly recommend this company.
There when I need them
Reliable and quick.
Good about fixing things fast.
Fast. , Frendly, courteous.
Always very friendly when I call for service/propane and prompt service.

Dependable. Courteous. Helped me in emergencies.