Downeast Energy
283 Whitten Road
Hallowell
ME 04347
United States

Customer Testimonials

Report a concern   December 15, 2024 — Rated 10 out of 10 by C.H. Downeast Energy
What do you like about our products and services?

Justin Morin has done a great job getting us converted into a customer!

Report a concern   December 15, 2024 — Rated 10 out of 10 by J.R. Downeast Energy
What do you like about our products and services?

The company takes care of fuel delivery so I don't have to keep track

Report a concern   December 14, 2024 — Rated 10 out of 10 by V.B. Downeast Energy
What do you like about our products and services?

Excellent

Report a concern   December 14, 2024 — Rated 10 out of 10 by F.A.C.J. Downeast Energy
What do you like about our products and services?

Prompt delivery!

Report a concern   December 13, 2024 — Rated 10 out of 10 by C.C. Downeast Energy
What do you like about our products and services?

Yes very friendly company great people there!

Report a concern   December 13, 2024 — Rated 10 out of 10 by Elise Starbird Downeast Energy
What do you like about our products and services?

You seem to care about the customers and not just getting rich. My family appreciates you immensely. Thank you!!

Report a concern   December 13, 2024 — Rated 10 out of 10 by M.B. Downeast Energy
What do you like about our products and services?

Called upset because I had someone check the fuel tank and was told it was under a quarter of a tank. They came same day. Super responsive.
Then we find out the guy did not know how to measure and we actually had half a tank. Thank you !!!!!!

Report a concern   December 11, 2024 — Rated 10 out of 10 by Patricia Helm Downeast Energy
What do you like about our products and services?

Excellent friendly service

Report a concern   December 11, 2024 — Rated 10 out of 10 by C.L. Downeast Energy
What do you like about our products and services?

EVERYTHING

Report a concern   December 10, 2024 — Rated 10 out of 10 by Kathryn Markovchick Downeast Energy
What do you like about our products and services?

Service and deliveries have always been timely and good.

Report a concern   December 7, 2024 — Rated 10 out of 10 by S.B. Downeast Energy
What do you like about our products and services?

I am a new customer, and everyone I’ve spoken to and dealt with has been nothing but professional and courteous!

Report a concern   December 6, 2024 — Rated 10 out of 10 by Harrison and Debra Taylor Downeast Energy
What do you like about our products and services?

I like that I can lock in a great low price and you offer automatic fill up my tank .I've never run out of oil before my next fill up . Thank you for keeping my home warm every winter . I appreciate it.

Report a concern   December 6, 2024 — Rated 10 out of 10 by Carl Eickenberg Downeast Energy
What do you like about our products and services?

Friendly and responsive

Report a concern   December 5, 2024 — Rated 10 out of 10 by B.A.R.B. Downeast Energy
What do you like about our products and services?

Automatic service refills

Report a concern   December 4, 2024 — Rated 10 out of 10 by E.P. Downeast Energy
What do you like about our products and services?

knowledgeable and helpful employees prompt service

Report a concern   December 4, 2024 — Rated 10 out of 10 by Amanda Bean Downeast Energy
What do you like about our products and services?

Your company offers very good customer service and is prompt as well as convenient with deliveries.

Report a concern   November 30, 2024 — Rated 10 out of 10 by D.I. Downeast Energy
What do you like about our products and services?

Robert was so knowledgeable and friendly!

Report a concern   November 29, 2024 — Rated 10 out of 10 by David and Claire Mills Downeast Energy
What do you like about our products and services?

Great service & timely delivery

Report a concern   November 29, 2024 — Rated 10 out of 10 by D.V. Downeast Energy
What do you like about our products and services?

Dependable!

Report a concern   November 28, 2024 — Rated 10 out of 10 by W.N. Downeast Energy
What do you like about our products and services?

Reliable service. Fair price.

Report a concern   November 27, 2024 — Rated 9 out of 10 by E.G. Downeast Energy
What do you like about our products and services?

Your service is good, but your prices not are not the average for fuel oil.

Report a concern   November 25, 2024 — Rated 10 out of 10 by S.M. Downeast Energy
What do you like about our products and services?

have been very pleased with their customer service

Report a concern   November 24, 2024 — Rated 10 out of 10 by Calvin Chapman Downeast Energy
What do you like about our products and services?

Thanks to everyone for your help getting my tank commissioned and filled.

Report a concern   November 24, 2024 — Rated 10 out of 10 by R.M. Downeast Energy
What do you like about our products and services?

You have excellent customer service and are extremely flexible with pricing plans.

Report a concern   November 22, 2024 — Rated 9 out of 10 by G.M. Downeast Energy
What do you like about our products and services?

I really like the budget plan. It gives .e peace of mind, knowing I have two months to make up the balance.

Report a concern   November 22, 2024 — Rated 10 out of 10 by P.W. Downeast Energy
What do you like about our products and services?

Your delivery driver is phenomenal

Report a concern   November 22, 2024 — Rated 9 out of 10 by Robert Amadei Downeast Energy
What do you like about our products and services?

I like the budget plan so I always know what to budget. And we appreciate your friendly staff, from office to delivery folks to furnace maintenance. I don't like that several years ago, we were sold a larger-than-needed propane heater for our shop, nor the placement of the propane tank for same.

Report a concern   November 21, 2024 — Rated 10 out of 10 by W.H. Downeast Energy
What do you like about our products and services?

Very reliable. Always been there when I needed service on boiler. Very helpful and polite staff when I have called with a question or info.

Report a concern   November 21, 2024 — Rated 10 out of 10 by Steve Maslak Downeast Energy
What do you like about our products and services?

I am a retired electric utility executive so I know quite a bit about how utilities operate. I have to compliment CMP on it outage management system. Up in Rome, we have been fortunate in terms of service reliability overall. The outages that have occurred have been few and understandable with the vagaries of Maine weather. But, what I am particularly pleased about is the amount of information that you automatically provide during the restoration effort and afterwards. It lets the customer know that you are addressing the situation and more importantly, that you are aware that he or she, in particular, is out of service and approximately when it might be restored. Keep up the good work!

Report a concern   November 21, 2024 — Rated 10 out of 10 by D.F. Downeast Energy
What do you like about our products and services?

Automatic delivery, prompt response to calls for emergency, service contract including service calls & annual cleaning, fair/equitable pricing, budget plan.


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