Customer Testimonials

Prompt and professional service

On time delivery. Competitive prices. Friendly, professional staff, especially Wanda.

Courteous, friendly staff and on time delivery.

We lost power during recent storm. We do run a whole house generator, but we did not have a significant amount of fuel. We expected to be out of power for a number of days as usually happens in a storm of the nature. When I contacted the office to get a delivery of propane, they indicated that they prioritized homes with generators. Sure enough delivery was made next day, which provided us with significant relief

Wanda, Rainey… these ladies are always there to help.

good service, fair price.

The men doing the installing were polite and professional. No complaints.

Tech came here did a very good job

Service

Ever since we installed our Veisman heating system Downeast has been spot on with service and propane deliveris

Service is always available

I would like to send a big thank you to your technician Colton Seal. I had some boiler issues last week and after a very bad experience with another company on Monday he was so great. He was polite, thorough, communicated really well, and fixed two issues to full satisfaction. Thank you!

I appreciate your ability to monitor my tank status, and keep me supplied without my being involved. I did a price check and found you are competitive.

consistent
reliable

Speedy response to request for fuel.

They monitor my usage and deliver on time.

Downeast Energy has always been reliable, dependable, professional, friendly and price competitive. We have been customers for over 25 years and have always been completely satisfied with Downeast Energy.

So glad that Julie from the Windham office was able to help me sort out the prepaid plan on my account that didn't show up after the new computer program was put in earlier this year.

You send out monthly statements

I’ve been with Down East for more than 20 years. They have been reliable and fair with us.

Wanda

Professional drivers

I like that we have never had a problem with delivery. There were times, years ago, when there was no guarantee, but we never experienced that problem. We are senior citizens and being able to get K-1 is very important to us. And the people who take our phone messages are great. Thank you.

Quick turnaround for response and service in new house

The drivers

Always good service

prompt curtious service

Deliveries on time. Prices competitive. Office staff very helpful, especially Wanda.

I truly appreciate your reliability and level of service. Although, I do wish the price was a little more competitive. I have paid the highest oil prices with you compared to others in the area.

Started when our house was built back in 2091 when it was Don Rich and have been with this company ever since, Been over 30 years now and have always been treated right.