Customer Testimonials

Whenever I call for anything you people are so helpful.

Prompt, good price and professional service.

I've been doing business with Downeast for many years and their products and services, both out in the field and in the office are excellent. Name removed

Your prices for propane and service on related equipment are very competitive. When you call for assistance or, should you visit a location, the response is quick and pleasant.

Toni was very helpful. Thank you.

Prompt reliable service

reliable, fast and quick servic

Service is great with service contract.

Great response and delivery

customer service is Awesome.

All services done on time.

convenient and reliable service. Competitive prices.

I like the way you taking care of my house when I was running out of the oil

Enjoy your competitive pricing for large volume.

LIke the auto delivery

I have always been treated so respectfully by your staff. Most recently, I had requested a delivery online, and a few days later realized I had less in my tank than I thought. I called the office to ask when my delivery might be. The representative was very eager to help me. She let me know that my delivery would be the following day which would have been completely fine. A few hours later I heard a truck outside and you were delivering my propane a day early! You can’t ask for better service than that!

People you deal with from delivery drivers to office staff are friendly and helpful.

Fast delivery but prices very high

Timely

I'm incredibly impressed with this business's resolution of customer issues reported through survey forms. I recently had a pricing issue. After a few years of not understanding how to get the best available pricing and becoming quite discouraged, I spoke to a lovely woman who gave me a clear step-by-step on how to get our household set up for better pricing in the future. She also got us a better current price than we have been paying. This makes a massive difference to our household. We appreciate working with a company that can help us learn and get the most out of our services. I will keep this in mind and recommend Downeast in the future.

Perfect for business

Always on time. Friendly drivers.

Careful efficiency of the drivers who deliver the propane

Professionalism 👍

Very accurate on delivery and services

Melissa promptly called me based on a not so satisfied survey I had submitted and we discussed the issues and was told they would be rectified in the near future. All of my conversations with customer service or techs have been pleasant and professional.

I like that I can pay over the phone.

Timely and friendly.

Communication has been second to none whenever I've called.

Quick scheduling.