- Phone: 207-799-5585
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Customer Testimonials
Its the local service. We know the staff and they know us.
What I don't like is calling a local number and getting your call center NOT in Maine. People who have no idea about the lay of the land and the rather complex system we have.
If I could have gotten the Windham office directly I know we would have had oil sooner than 6 hours.
Jeff McMullin is an amazing wealth of information. He helped me to see the value of converting my home to propane. I appreciate the quickness of getting the propane tanks set up for a new furnace and a generator. Thank you and Kudos to Jeff for his help.
I like that you know when to fill my tanks. I like automatic payment option so I don’t have to remember to pay the bill.
Quality products great service
You are always responsive to our needs especially when it’s a problem. We have been customers for 30+ years through Don Rich and all the mergers since.
I have always received prompt and courteous service from Downeast.
good customer service
You come when I call for propane
Very dependable
Prompt service
Fast ,onetime delivery
Timely delivery and a budget plan
So far I have had a great experience as a Downeast Energy customer, I have had a number of customer service interactions both in person and on the phone. I value the local office the most, it's important to keep a community experience to me. I am not interested in a regional office that does not value the customer, and having locals who can answer questions is important to me.
Maintenance / supplies. Good Customer Service and follow-through. Jamie follows through which is why I continue to be a customer. It’s an important ingredient to managing a business.
good service
Efficient
Never have to worry about running out of propane and budget plan.
They were very quick, prompt, and courteous when they delivered my tank to be a new customer, thank you
Friendly, concerned staff.
The service is great. The only negative is the price. It comes out to about $10.00 a gallon.
It was great to see such on-time service!
Really appreciate efficiency for our project!
Easy to work with
Good price prompt delivery!
You have consistently filled my propane tank immediately when I call you I can totally depend on your service team!
I can call snd have a person to order gas as going on line twice is hopeless and where is my bill? Do I have to download something for that too? Disgusted with your website
Easy to order propane
Easy to request service! Fast and reliable!
My wife was very nervous after smelling gas. I was not there so, I will say your service people did a great hob calming my wife's fears. The gentleman who came showed my wife what to look for if she smelled gas again. My wife was very happy with the results.
:You keep good track of when we might need a delivery, and if it goes faster, you respond quickly
Whenever I call the office everyone is very friendly and helpful. The guy who came out to do the inspection of our new house (I forgot his name!!!) was very nice, knowledgeable, and explained a lot of things to me.