Downeast Energy
86 Pleasant Hill Rd
Scarborough
Maine 04074
United States

Customer Testimonials

Report a concern   November 18, 2025 — Rated 10 out of 10 by L.D. Downeast Energy
What do you like about our products and services?

I appreciate the consistent service and friendliness of those I have dealt with. Both oil and propane are always delivered on time and service has always been quick for problems. It's just something I don't have to worry about. I have a monthly amount that's fixed for the year and makes it easy to budget.
My cats love watching the delivery person through the window, lol.

Report a concern   November 18, 2025 — Rated 10 out of 10 by Julia and Lawrence Ellsworth Downeast Energy
What do you like about our products and services?

Prompt service and reasonable prices. Thank you.

Report a concern   November 17, 2025 — Rated 10 out of 10 by Y.M. Downeast Energy
What do you like about our products and services?

When I've called for delivery of oil, they give me a date but often are able to deliver before that date. Customer service has always been very accommodating.

Report a concern   November 16, 2025 — Rated 10 out of 10 by A.H. Downeast Energy
What do you like about our products and services?

1. Fuel/Gas level monitoring system.
2. Same - day technical assistance.
3. Flexible payment options.

Report a concern   November 14, 2025 — Rated 10 out of 10 by B.S. Downeast Energy
What do you like about our products and services?

You used to leave a bill/amount delivered/date of delivery in garage door. Why no more?

Report a concern   November 14, 2025 — Rated 9 out of 10 by L.B. Downeast Energy
What do you like about our products and services?

You are always there and ready th solve my heating problems.

Report a concern   November 14, 2025 — Rated 10 out of 10 by Patricia Warner Downeast Energy
What do you like about our products and services?

Very efficient

Report a concern   November 13, 2025 — Rated 10 out of 10 by R.A.R. Downeast Energy
What do you like about our products and services?

Customer service

Report a concern   November 13, 2025 — Rated 10 out of 10 by C.M. Downeast Energy
What do you like about our products and services?

Timely delivery. Ease of online billing and payment.

Report a concern   November 13, 2025 — Rated 10 out of 10 by C.S. Downeast Energy
What do you like about our products and services?

Polite and responsive office personnel.

Report a concern   November 13, 2025 — Rated 10 out of 10 by E.B. Downeast Energy
What do you like about our products and services?

I like that you offer a payment plan to make it easier on the budget. I don’t use this option anymore since I have an alternate heat source but found it helpful in the past.
I’ve always been treated professionally and personally by the office staff whether in person or via a phone call.

Report a concern   November 11, 2025 — Rated 10 out of 10 by K.K. Downeast Energy
What do you like about our products and services?

Prompt and professional

Report a concern   November 10, 2025 — Rated 10 out of 10 by G.F. Downeast Energy
What do you like about our products and services?

Auto delivery and reliability! Have never run out of home heating fuel!

Report a concern   November 9, 2025 — Rated 9 out of 10 by R.D. Downeast Energy
What do you like about our products and services?

Full service

Report a concern   November 9, 2025 — Rated 10 out of 10 by S.L.R.E. Downeast Energy
What do you like about our products and services?

service is excellent.

Report a concern   November 8, 2025 — Rated 9 out of 10 by C.L. Downeast Energy
What do you like about our products and services?

I’ve worked with Wanda for years, she is your best asset, that’s all I need to say!

Report a concern   November 7, 2025 — Rated 10 out of 10 by L.D. Downeast Energy
What do you like about our products and services?

need more csr's

Report a concern   November 6, 2025 — Rated 10 out of 10 by R.L. Downeast Energy
What do you like about our products and services?

Great service- always on top of clients needs!

Report a concern   November 6, 2025 — Rated 9 out of 10 by J.M. Downeast Energy
What do you like about our products and services?

Good service and prompt delivery above expectations.

Report a concern   November 5, 2025 — Rated 10 out of 10 by T.A. Downeast Energy
What do you like about our products and services?

Price

Report a concern   November 5, 2025 — Rated 10 out of 10 by G.A.L.M. Downeast Energy
What do you like about our products and services?

I've always found the office people very pleasant to work with and the delivery guys have always been very professional.

Report a concern   November 4, 2025 — Rated 10 out of 10 by D.S. Downeast Energy
What do you like about our products and services?

Delivery person is alway very nice and does a great job.

Report a concern   November 2, 2025 — Rated 10 out of 10 by K.S. Downeast Energy
What do you like about our products and services?

You guys keep our fuel tank full! Now that we're too old to burn wood, you keep us warm!

Report a concern   November 2, 2025 — Rated 9 out of 10 by K.H. Downeast Energy
What do you like about our products and services?

I want to give a 10 rating to Amy for THE INCREDIBLE help with our latest propane delivery, but a 9 overall because of the minimum fuel delivery requirements and service fee charge if minimum is not met.

Report a concern   November 1, 2025 — Rated 10 out of 10 by S.M. Downeast Energy
What do you like about our products and services?

No worry on my end. Deliveries made when needed

Report a concern   October 30, 2025 — Rated 10 out of 10 by Stanley and Janet Murphy Downeast Energy
What do you like about our products and services?

I am very happy with their service. They have my id number on file and know that we use K-1. They always respond within a week to get my delivery.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Douglass Mayberry Downeast Energy
What do you like about our products and services?

Being new to the area, I had no idea about how the house we just bought received fuel. They assisted with inspecting the propane tank, gas piping system, appliances, and the overall system evaluation. Thank you for the service!

Rusty

Report a concern   October 29, 2025 — Rated 10 out of 10 by P.I. Downeast Energy
What do you like about our products and services?

-

Report a concern   October 28, 2025 — Rated 10 out of 10 by R.M. Downeast Energy
What do you like about our products and services?

Dependable

Report a concern   October 28, 2025 — Rated 10 out of 10 by D.B.A.T.D.J. Downeast Energy
What do you like about our products and services?

Always on time and great customer service


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