Customer Testimonials

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Good, fast and knowledgable service from the office and technicians.

I get my propain with calling to secure a time for delivery.

We have been a Downeast customer for many years, probably close to 30 years. In all those years, we have never run out of oil. Very reliable.

Timely deliveries. Good prices. 30 days to pay is convenient for older customers.
A suggestion

discount for elderly customers in social security would be most welcome-our checks do not stretch very far these days with costs skyrocketing on everything.
Choosing to stay warm or eating is a difficult choice

Very effecient customer service

Service was very timely

Always helpful and prompt service when needed!

Good morning! Thanks for the prompt delivery to our cottage at 13 South Beach Road, Frye Island. Could you please send me the invoice again so that I can pay you? I think I must of accidentally deleted it! Email address removed

All of your techs were great. I spoke to them in length about your tanks and services. All very polite and knowledgeable.

Always available to answer questions. Friendly and hard working staff.

Been a customer for 30 plus years. Good people, good service. Keep up the good work!

Always very helpful and courteous. Service is always prompt.

Great guys to deal with! Now your mark up on black iron pipe is insane, charging almost 4 times what I could have went and got it for is a bit much, but the installers were amazing!

Pre buy programs and automatic delivery makes managing fuel levels easy

Reliable, helpful, and they keep my tanks filled. I am very pleased with Downeast Energy.

I only use propane when I call to order they always come in a timely fashion.

Quick response

I have been a customer since 1975 and have been exceedingly pleased with the company thru all it changes. I have stayed a customer all these years due to the outstanding customer service.
Thanks for asking for my input.

Jeanne Hartford Wright

I have been so pleased with the service and consistency of Down East/Superior Propane. They are much more responsive to my heating need and request for products than Dead River ever was. Totally wished Giroux Energy never sold to them, but I won out by getting the best company in the business Down East/Superior Propane!

Reliability & excellent customer service with individuals who listen well & problem solve.

Deliveries are always on time Office personnel are very friendly and helpful

always reliable

Great service

I never have to worry about running out of propane. Excellent efficient service. I plan on recommending your service to my neighbour.

OFFICE WORKERS ARE VERY HELPFUL!

People are friendly and helpful.

It is assuring to know that my oil will be dilivered, automatically.

I worked with Jeff McMullin to begin service with DownEast Energy. Jeff was professional, courtesy and very responsive to my inquires as this was the first time I've heated my entire home with Propane. I highly recommend DownEast Energy and it was a pleasure doing business with Jeff. - Name removed

Very Helpful!
thanks!