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Customer Testimonials
Reliable, competitive pricing. Able to speak to a real human if needed. Thank you!
You have always been there when we have needed assistance with our heating issues whether it be to fix a problem or install a new heating system. Since we are not there all year, we have had issues over the years when opening the lake house. Don Rich/Down East Energy has always responded immediately and solved our problem!!
We have been customers of Don Rich/Down East Energy for over 35 years and highly recommend them!
Good price and good service
I like the automatic fill service so I don’t have to worry about cking the tanks and ordering gas fill ip
I like having a second way to heat my home by having a Franklin Stove that is fueled by propane via a container (piglet) next to my house. That way if the electric power goes out due to snowstorms or a line down, I can still keep my home heated to prevent my pipes freezing in the winter. I have always experienced excellent costumer service when doing business with your company.
Service representatives try to work with you and are there to help. Very friendly
Service is quick
Efficient, knowledgeable on time service.
Prompt service and a local office to talk face to face if needed
Prompt deliveries.
Automatic delivery, I don't have to think/worry about it.
Quick response
Friendly people
Excellent service
Keep you updated in a timely manner
Friendly
friendly and responsive
You worked with us when we had financial difficulties. So thankful!
prompt service
Service
reliable
quick
price
excellent service
Your products are fine, but your burner services have been excellent. That is why I've paid more for fuel for 27 years, to protect our service contracts.
Na
Great customer service. That’s a differentiator.
Reliability I never have to worry that you will show up
Good Propane price. Friendly customer service.
Excellent service I recommend everyone
Fair pricing on propane and friendly delivery people
Very helpful…except for Bobby furnace maintenance
Good pricing and very responsive.

everyone we deal with is very helpful and responsive