Customer Testimonials
Prompt attention when problems occur. Consistent communication!
Reliable service; super friendly techs, and affordable budget plans
Even tho I'm on automatic delivery. When I get nervous and place a order for propane. Your there with the delivery. Great service.
Timely and guaranteed delivery I don't have to worry about running out of propane.
Jeff was very helpful and responsive to all of my messages about getting my propane tanks delivered and installed.
fast and efficient service
great service and really friendly and helpful staff
Good customer relations. Polite peole working there. Only have propane. Burns clean.
On time everytime.
Being able to prepay
Have been a customer for many years and have had no complaints. Service has been on time and well done.
I appreciate that you are always here before we need propane. Your people are always pleasent and helpful. Keep up the good work!
You have reliably kept our tanks filled without intervention from us. And last year when our boiler broke on a severely cold day you sent a service person who went to great trouble to get it up and running.
Our delivery driver (#900803) was very helpful giving us the contact info for a heating service technician who as it turns out serviced our boiler some 4 years ago. We would like to nominate this driver for employee of the month!
Anonymously submitted from C.M. in West Bath, Maine
I have been with Downeast over 20 years. I like the people and have been let down by the service only once in this time. I think in this past year there has been a notable effort to improve the service. This is something, as a loyal customer, I appreciate.
Everything
timely deliveries, easy access using portal...quick and easy process to set up services.
I have a service contract, which has proved invaluable.
The guys that came to do the work were professional, got the job done, didn't waste any time.
Set price, availability for delivery and service, politeness and consideration of employees.
Promptness!
You are able to deliver oil and/or repair in a timely matter.
Staff are very helpful and easy to deal with.
Very reliable, and quick service
Dependable.
Deliver of products are timely and the staff are helpful and knowledgeable when I call.
You were here to help as soon as I saw the issue. Thank You! You were fast friendly and efficient.
Friendly and professional staff.
Prompt
Our deliveries have been seamless. Our billing the same.
Rarefied air indeed - an easy company to work with!
Superior service - had to say it!