Customer Testimonials
Everything
Reliable prompt automatic service.
Randy was knowledgeable and efficient in servicing our furnace. Also extremely pleasant to meet. Downeast responded quickly to our concern.
Pre-Buy and automatic delivery.
Company provides both fuels and service when/if needed. Technicians are always on time and helpful.
Great service. Efficient, friendly employees
We appreciate the professional delivery of services. When ever we call for help we get it promptly. Good job over the years.
your web site is horrendis.
your phone tree is worse.
All the offices are closed.
if you want people to pat their bills, you should make it easer to pay bills.
very pleasant to work with, have an excellent emergency response time and automatic delivery alleviates stress
Reliable service.
Prompt and friendly top deal with
We get our fuel oil and propane from you. The on-line access to my account is great, and whenever I've had a reason to call your offices, I received friendly and professional service. Your prices appear to be competitive. All in all it's easy to do business with you.
Great service!!!
persons very helpful and courteous
Automatic fill is nice so I don't have to think about it or worry about forgetting. Customer service is friendly every time I've called.
Downeaster energy has always been responsive and timely to our propane needs. Last winter when they knew deliveries were going to be difficult, they let us know there might be delays and kept us updated as things changed.
Excellent service
I received my first delivery yesterday, and the service was excellent. The oil was delivered on time and filled directly into the tank. The process was quick, professional, and convenient. Thank you! ⭐⭐⭐⭐⭐
online options make it easy to do business with you
Teresa at your Brunswick, Maine office is terrific! She was able to get answers that I could not. Please give her a pat on the back for me.
Great customer service. We have been customers for 15 years.
Promptness
Deliveries arrive consistently.
Very prompt and courteous service. It is a pleasure dealing with Downeast.
The technician responded very quickly and resolved out problems.
Provided excellent service since 1993.
Delivery personnel
Your drivers never have an issue delivering propane up our driveway, especially in the winter months.
Professional and consistent service. Do miss the personal contact…
Friendly service