- Phone: (210)828-5558
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Customer Testimonials
The staff was very helpful.
Everything!!!
Great service, friendly, kind attentive honest. Ed was very helpfull.
I really love the people. Eddie, Jeremy, and Whitt are the greatest. Never pressuring and strive to make you feel welcomed. True experts in the field that love to share their knowledge!
Customer service - the folks who work there are the best. Love that they know me and my family and treat us like family.
Love Trek bikes, great look and smooth ride. Service at Alamo Heights Bike World is top notch and very personable
Went in to look for a inexpensive bike jersey. The nice man helped me find just what I wanted!
We really enjoyed test driving the E bikes
Great Staff, and knowledge for bike fitting
Speedy and good seevice
The entire sales guys are amazing.
Courteous, helpful, knowledgeable.
Courteous, knowledgeable and fast service
Great staff
Highly knowledgeable and courteous staff.
Friendly, efficient service.
Everything was great
Great service and prompt staff at Alamo Heights Bikeworld location
I appreciate the level of service.
Knowledgeable staff. Patient as he helped
Me find the right pair of shoes.
I like how easy it is to shop for what I need there. Also, the employees are very nice and helpful.
Tim Rules!
They handled my issue quickly and got me back on the road in no time. Great customer service!
Tim and Eddie were very patient, professional, knowledgeable, and generous with their time. They went above and beyond to equip me for success. After purchasing over 10 road and mountain bikes for my family over the last 20 years, Trek Bicycle Alamo Heights is by far the best experience I've had. I stumbled on their location, because of the coffee shop next door. I will happily refer friends and family to do business with this awesome bike shop.
I love the great and quick service. Everyone in the store was super nice and helpful even when I got there just before closing by time.
I like how quick it is to grab a brand new bike and ride it out the door. I've purchased 2 bikes from here within the past 6 months.
The people
Friendly, knowledgeable, good prices, and with a good inventory of products - what's not to like?
Friendly service! Great follow through. When tire size was not available through list of vendors, service person went on line to locate source. Gave me the option of procuring tired directly and when I delivered them, bike was ready in one day. I appreciate all that was done.
Thanks, René

friendly helpful