- Phone: (210)828-5558
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Customer Testimonials
Courteous, helpful, knowledgeable.
Courteous, knowledgeable and fast service
Great staff
Highly knowledgeable and courteous staff.
Friendly, efficient service.
Everything was great
Great service and prompt staff at Alamo Heights Bikeworld location
I appreciate the level of service.
Knowledgeable staff. Patient as he helped
Me find the right pair of shoes.
I like how easy it is to shop for what I need there. Also, the employees are very nice and helpful.
Tim Rules!
They handled my issue quickly and got me back on the road in no time. Great customer service!
Tim and Eddie were very patient, professional, knowledgeable, and generous with their time. They went above and beyond to equip me for success. After purchasing over 10 road and mountain bikes for my family over the last 20 years, Trek Bicycle Alamo Heights is by far the best experience I've had. I stumbled on their location, because of the coffee shop next door. I will happily refer friends and family to do business with this awesome bike shop.
I love the great and quick service. Everyone in the store was super nice and helpful even when I got there just before closing by time.
I like how quick it is to grab a brand new bike and ride it out the door. I've purchased 2 bikes from here within the past 6 months.
The people
Friendly, knowledgeable, good prices, and with a good inventory of products - what's not to like?
Friendly service! Great follow through. When tire size was not available through list of vendors, service person went on line to locate source. Gave me the option of procuring tired directly and when I delivered them, bike was ready in one day. I appreciate all that was done.
Thanks, René
very friendly staff
Recently bought two E-Bikes and the service has been helpful at the Alamo Heights store! Thanks for making us feel REAL People. Respectfully,
😊
The staff are very helpful and friendly! We are so appreciative of their help!
Great service!
Very knowledgeable employees and offered more affordable options when asked to.
The insulated water bottles were a hugge step up from the cheap plastic ones I had. Gilbert was realy helpful and also suggested an electrolyte mix that was affordable and pretty tasty. Both came in clutch on the 30 mile gravel ride I did the following day
They have awesome people there they always ready the help thank you guys
Knowledge of bicycle parts
Great bike, great people
Top of the line products and customer service is great. I don’t do well in public places and usually very nervous but when I go to bike world, all of that goes away. Thanks!
The entire sales guys are amazing.