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Customer Testimonials
Reasonable price, fast delivery, great product.
Had no trouble assembling the bike with the tools provided. Got my cargo rack, frame pump, water bottle holder, and headlight and taillight transferred over and have had a great time on every ride I've done so far. Looking forward to a fully loaded, multi-day ride in the next 2 or 3 weeks.
Quick shipping. Good price. Had what I needed.
Great customer service. Gave me cheaper options as well
It was easy
Easy to use website.
Everything works like it should.
They are very responsive and reliable in addressing any issues with my bicycle over the last few months.
Bike fits me well, Trek stands behind its products with an excellent frame warranty.
Was seamless from start to finish.
Fort Collins staff is always friendly and professional...gives us good basic advice on issues, they don't try to oversell us on products
Reliable and well made bikes and bicycling equipment.
Quick, easy, seamless transaction.
Online ordering is very easy. Delivery was most speedy.
I liked being able to order a bike and have it delivered directly to my home.
Service partnership with local bike shops reinforces confidence in purchase
Trek has affordable premium quality products for the average cyclist who needs equipment, but maybe cannot spend as much as others. The products, items, or apparel, whichever way you choose to describe them are solid and durable for many miles.
Easy to order, shipped directly to my LBS. selection online is vast.
Matt and his team provided an outstanding support after my accident. I was able to get a brand new bike, new shoes and new helmet with great commercial conditions. I’m extremely satisfied with the treatment and that’s the reason I’m definitely a long term customer. Thank you!
Customer service and quality products
Easy to use and shows most if not all your poducts. I knew what I wanted and was able to purchase it with ease. The peddles arrived with in a week the new bike is taking a bit longer
Trek is a great company producing great bikes.
Very professional and easy. My local dealer, Bicycles International, has been very helpful in finding the right bike.
Ebike works/rides great; had some adjustments made on gears after 2 weeks, shop and staff very helpful
Great customer service experience and awesome bikes.
Great bikes and my local dealer is fantastic
Simple to use and maintain. Dependable.
Quick shipping and quality product
Professional service.
Trekbikes.com was easy to work with when a package was damaged during shipping. Part of the contents were lost and Trek replace the part at no cost. Excellent customer service!