Member Testimonials
Amazing facilities, and excellent staff
I love the Poole YMCA! I love the classes, pool, and the family/ community feel.
A few suggestions:
- The 6:35pm dance class on Mondays needs to be moved back to 6:40pm like it is on Wednesdays. Pump is way too rushed to get out. It’s not safe. The instructors rush through the songs and don’t leave enough time for water or rest in between sets. Someone is going to get hurt.
- often times late in the afternoon or early evening the three private restrooms downstairs are dirty due to the kids using them. Often times there is urine on the floor or seats. Those bathrooms could be monitored more closely.
- The workout floor does not leave very much room to walk in between the equipment. There needs to be a space in front of a mirror so people can use free weights. The new set up feels more cramped than the last set up and the last set up was very cramped. it would be nice to have a space on the side for women to squat so the entire gym doesn’t have to stare at their butts.
Aerobics instructors at excellent. Love the Les Mills lineup and hope you offer even more classes. Please replace the lightbulbs in the aerobics room with LED lights so they don’t generate so much heat. Please add more ceiling fans. Consider tinting the windows so we can keep the blinds open during class. Please keep the AC in the aerobics room cold! Thank you - love the Y.
Opportunities to exercise. Friendliness and kindness of staff. Hours of operation. The facility itself.
I love the Les Mill classes with the instructors as well as the Virtual ones that have been added recently. The instructors are knowledgeable and approachable.
Are you going to implement the check in kiosk to avoid over crowing the classes? as Poyner and others Ys are doing it? I would recommend the Poole YMCA to anyone.
The great helpful staff, classes offered, cleanliness very important, but need to add an abdominal machine to the equipment probably 2 as everyone will want to use it. It is a great Y
Great instructors, great facilities, excellent Les Mills classes -- even the virtual ones. Rose B. is wonderful, and Rae is also a fine instructor.
The check-in kiosk is a good idea, and the cycling classes are first-rate. Keep it up!
Classes geared for seniors! Especially enjoying the variety of water classes this summer.
Clean facility, usually not too crowded. The staff is always friendly.
It’s a clean, welcoming environment. I have no complaints.
Love the facility. So close to home and the pool is nice.
Great fitness instructors, great classes. I am enjoying pool. and Yoga classes.
Strong sense of Thrive community. Thrive instructors are relatable. Appreciate Thrive activities. The Strength/Flexibility/Balance classes are true life savers and results from regular attendance is amazing. Staff is friendly and willing to help. Glad that you promote inclusion despite our political environment.
I actually haven't used it much! I have to go to either the Alexander Y or the Southeast Raleigh Y to swim laps.
Friendly staff, clean
They have the equipment and programs that I want and more importantly need for my continued health.
Nice people and nice facilities
Easy, convenient, good assortment of equipment and classes. I also like how leadership listens to suggestions and often takes action on them.
Just started coming this week and so far it’s great!
Love the y. Wish it was more affordable for families, but all the services are great.
I love the kindness of the people at camp for my children.
I couldn’t afford camp this year . I applied for a discount but did not receive.
If children have Medicaid, I wish the family could get a larger discount.
Also pay less for activities during the year.
The y offer family days and those are awesome
Everyyhing and particularly the staff !!!
Very clean and nice YMCA
Very happy here. Clean facilities, friendly staff, useful classes.
The facility and staff are very nice and it has good programs. I love the pickleball! I also love that there is a puzzle to work on!
The ability to have daycare be provided so I can get a workout in daily is just amazing. The staff takes care of our baby and she is always happy to stay in play. We love the parents night out as well, that’s absolutely amazing and we always recommend to any of our other friends with kids to join the Y. We always take advantage of the pool and kid area.
The only feedback is wishing the gym area was bigger, but given the square footage it will be hard to do unless there is an expansion
Professional and knowledgeable staff, clean
Friendly and clean facility.
The staff members are great! The 9:00am Water yoga and aerobics are wonderful!!! I don't know what I will do in the winter when the pool closes. You should seriously consider adding an indoor pool. It has my vote! The equipment meets my expectations. As an additional improvement, I would add an abs crunch machine, it would be nice addition to what's already there. The Thrive Exercise sessions are fantastic, Keep it going.
I love the Poole Family YMCA
offers variety of classes