Poole

Member Testimonials

Report a concern   September 7, 2025 — Rated 10 out of 10 by M.G. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The pool is great during the summer and the staff are very helpful

Report a concern   September 7, 2025 — Rated 10 out of 10 by G.R. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Classes

Report a concern   September 6, 2025 — Rated 9 out of 10 by S.S. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I really enjoy the facility. The staff is exceptionally friendly. The equipment is in very good shape. (I was recently at another Y in another state and some of the machines had duct-taped cushions or were out of order.) I'm taking the Strength and Balance course. Both instructors are fun and energetic. The only downside when recommending it (a 9 instead of a 10) to others is the lack of an indoor pool. That said, I have taken my granddaughter to the outdoor pools, which she really liked.

Report a concern   September 6, 2025 — Rated 10 out of 10 by M.C. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The staff! I go to two different ones The Poole staff are much friendlier than the other. I drive past the other one ( .4 miles from my house) to go 17 miles to go to Poole. That should tell you how I feel about Poole!!

Report a concern   September 6, 2025 — Rated 9 out of 10 by M.L. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The pool! Wish it was heated!

Report a concern   September 6, 2025 — Rated 10 out of 10 by K.P. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Very nice facility and staff!

Report a concern   September 2, 2025 — Rated 10 out of 10 by D.B. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I love it, enjoy it so much.The zumba classes are excellent and she does such an amazing job!!!

Report a concern   September 2, 2025 — Rated 10 out of 10 by B.R. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Staff members are professional but friendly

Report a concern   September 1, 2025 — Rated 10 out of 10 by J.T. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Clean, friendly, easy

Report a concern   August 31, 2025 — Rated 10 out of 10 by Erik Stancil Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The staff is awesome especially Mr Jeff Henderson!

Report a concern   August 31, 2025 — Rated 10 out of 10 by Rick Hugill Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Everyone is friendly and helpful

Report a concern   August 31, 2025 — Rated 10 out of 10 by A.K. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

New…convenient…changing programs to meet the needs of the community…excellent staff…affordable.

Report a concern   August 30, 2025 — Rated 10 out of 10 by E.K. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

All the people are lovely and helpful.

Report a concern   August 29, 2025 — Rated 10 out of 10 by Ardys Sandell Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

THE Front Desk ladies, like Nadia are so welcoming. EVen when I a have a break because of cancer and return they all greet me by saying "Sunshine" has returned and clap.
MY instructors have helped me get into the Live Strong class and are helpful in adjusting some of the exercises so I participate.

Kindness, helpfull and fun to be with is why I return even when I feel less than.

Report a concern   August 29, 2025 — Rated 10 out of 10 by Wrennie Sommerville Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Friendly place. All of the staff, trainers, people are fantastic. I love this location. I feel welcome, safe and a part of a super community!

Report a concern   August 27, 2025 — Rated 10 out of 10 by Edward Daly Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Front desk personnel very knowledgeable and helpful. Pleasure to see them when I go.

Report a concern   August 27, 2025 — Rated 10 out of 10 by B.D. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The staff are very helpful, the facility is very clean and there is a wide variety of activities.

Report a concern   August 27, 2025 — Rated 10 out of 10 by Stephanie Kuhlow Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Good facility/ friendly/ professional staff

Report a concern   August 26, 2025 — Rated 10 out of 10 by D.P. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

everyone at this Y is very encouraging and welcoming !

Report a concern   August 24, 2025 — Rated 10 out of 10 by Veronica Mea Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Family vibe - everyone welcome and greeted when you come in.

Report a concern   August 24, 2025 — Rated 9 out of 10 by E.W. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Great Staff

Very Polite and Customer Service is good

Report a concern   August 22, 2025 — Rated 10 out of 10 by D.H. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I liked the community feel as soon as I walked through the door. I was greeted with a smile.

Also the place had a lot of light and it felt spacious.

Report a concern   August 22, 2025 — Rated 9 out of 10 by D.S. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I like the cleanliness of the facility and the friendliness of the staff.

Report a concern   August 21, 2025 — Rated 10 out of 10 by L.P. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Great community of instructors and members.

Report a concern   August 21, 2025 — Rated 10 out of 10 by J.T. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Variety of classes, hours open

Report a concern   August 21, 2025 — Rated 10 out of 10 by J.J. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The selection of equipment and operating hours.

One suggestion is a decline bench and cell phone usage limitation while using the equipment.

Report a concern   August 21, 2025 — Rated 10 out of 10 by P.B. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Nice and clean
Nice staff

Report a concern   August 20, 2025 — Rated 10 out of 10 by Ben Toler Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Staff and facilities are excellent.

Report a concern   August 20, 2025 — Rated 10 out of 10 by Stephanie Pickett Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I enjoy the spirit of encouragement and affirmation. No matter what one's activity level, there is a collaborative energy that supports everyone's growth. The facility is clean, bright and the staff are stellar.

Report a concern   August 19, 2025 — Rated 9 out of 10 by K.W. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

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