Member Testimonials
Love your instructors Most!! Great program with Les Mills! A+++++
Facility, instructors, very welcoming, class offerings
Friendly and helpful staff, beautiful and clean environment
Friendly people!
Class options. Trainer availability. Friendly staff.
Front desk is very courteous, very friendly and very upbeat. I love the classes. I love the instructors.
Couple of recommendations.
1. Replace those wire baskets in the women’s locker room.
2. Replace the air filter filters in the ceiling near the showers.
3. At least once a week, there’s not a towel on that counter for us. On numerous times I have had to go into one of the offices of the employees to please replenish them. That’s a complaint..
Great selection of classes, pool -(when it's working), SUPER DUPER staff!!
The facility and staff are great.
Pool Family YMCA is an excellent place to get activity. The staff is very friendly and helpful.
The employees are family oriented and super nice to everyone that comes through the doors. There are four exceptional employees named Kim, Malinda, Nadia and Melissa. They always make every effort to acknowledge my husband and my self when we arrive. This location is very busy.Great location and very convenient to where I live.
I enjoy my first day there. It was not crowded. I used to go to the YMCA in Raleigh (always crowded) but I moved to Garner.
Very friendly staff, kept clean and organized.
The equipment is up to date and easy to use.
The Group Classes, the equipment, the Staff.
The facilities are top- notch. The staff is very friendly and welcoming.
Communication, schedule, variety of opportunities, friendliness and consideration of staff,
Group fitness is my favorite thing. All staff - front desk, instructors, etc. are all super nice and supportive. You have great employees.
Great environment that fosters health, fitness and the community. Going there is not only good for my body, but good for my soul too.
My son is loving the after school program at Willow Springs Elementary. He is liking it way better than the program we used before. Thank you for the awesome staff!
The happiness I see on my children's faces when they come home from a fun day at camp.
Great workout equipment, nice facility, very clean .
I would say maybe have the AC a little lower for the workout area it is a little hot in there.
I like everything the people are so. Nice feel like yall are family bathroom always clean pool always clean and it's a nice place i have enjoyed meeting alot of people i am so glad im a mTHANK YOU GARNER YMCAember of the ymca
Friendly front desk, clean facilities, lots of classes.
Every one is so very very nice
I like how close it is in proximity to home and work. The staff and personal trainers are friendly, engaging, and helpful. Staff keep it clean, which is so nice to know. Every time I go there, it is always being tidied up somewhere. Parking is not a problem. They have an outdoor pool we can go to during the season if we want. Equipment is plentiful. I am able to use and find what I need. Locker space is plentiful as well.
Great facility. Lots of activities. Great staff and a pool.
The classes offered, the friendly staff and how clean it is kept
I like the instructors. Temple, Emily, Julie, and Ellen are awesome! Always great. Need to fix the bike room temperature as way too hot. New fans do not work. This has been going on since October. This is ridiculous and bringing my own fan. It’s inside so this should be looked into quickly. Again months later and no change. I’ve seen members leave due to heat. As much as we are paying, a building a few years old should be able to maintain a comfortable temperature for exercise or a building designed as a gym. Planet fitness can keep an appropriate temperature. This is not one person complaining. This is everyone in the room. Please look into this and thank you
I like the facility. It looks very good. I’ll let I can do a better evaluation once I start using it.

I really like the facilities and variety of equipment at the Poole YMCA! Will definitely be back and would recommend this location to anyone looking to start with the Y.