Poole

Member Testimonials

Report a concern   July 26, 2026 — Rated 10 out of 10 by K.S. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I really like the facilities and variety of equipment at the Poole YMCA! Will definitely be back and would recommend this location to anyone looking to start with the Y.

Report a concern   July 24, 2026 — Rated 10 out of 10 by B.C. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Love your instructors Most!! Great program with Les Mills! A+++++

Report a concern   July 24, 2026 — Rated 10 out of 10 by C.H. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Facility, instructors, very welcoming, class offerings

Report a concern   July 23, 2026 — Rated 10 out of 10 by L.S. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Friendly and helpful staff, beautiful and clean environment

Report a concern   July 22, 2026 — Rated 10 out of 10 by J.S. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Friendly people!

Report a concern   July 22, 2026 — Rated 10 out of 10 by J.M. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Class options. Trainer availability. Friendly staff.

Report a concern   July 21, 2026 — Rated 10 out of 10 by G.L. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Front desk is very courteous, very friendly and very upbeat. I love the classes. I love the instructors.

Couple of recommendations.
1. Replace those wire baskets in the women’s locker room.
2. Replace the air filter filters in the ceiling near the showers.
3. At least once a week, there’s not a towel on that counter for us. On numerous times I have had to go into one of the offices of the employees to please replenish them. That’s a complaint..

Report a concern   July 21, 2026 — Rated 10 out of 10 by L.N. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Great selection of classes, pool -(when it's working), SUPER DUPER staff!!

Report a concern   July 20, 2026 — Rated 10 out of 10 by A.D. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The facility and staff are great.

Report a concern   July 20, 2026 — Rated 10 out of 10 by R.S. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Pool Family YMCA is an excellent place to get activity. The staff is very friendly and helpful.

Report a concern   July 18, 2026 — Rated 10 out of 10 by Patricia Marshall Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The employees are family oriented and super nice to everyone that comes through the doors. There are four exceptional employees named Kim, Malinda, Nadia and Melissa. They always make every effort to acknowledge my husband and my self when we arrive. This location is very busy.Great location and very convenient to where I live.

Report a concern   July 18, 2026 — Rated 10 out of 10 by O.E. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I enjoy my first day there. It was not crowded. I used to go to the YMCA in Raleigh (always crowded) but I moved to Garner.

Report a concern   July 17, 2026 — Rated 10 out of 10 by S.C. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Very friendly staff, kept clean and organized.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Alonzo Thomas Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The equipment is up to date and easy to use.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Irma Bligen Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The Group Classes, the equipment, the Staff.

Report a concern   July 16, 2026 — Rated 10 out of 10 by M.A.M. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The facilities are top- notch. The staff is very friendly and welcoming.

Report a concern   July 16, 2026 — Rated 9 out of 10 by V.M. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Communication, schedule, variety of opportunities, friendliness and consideration of staff,

Report a concern   July 16, 2026 — Rated 10 out of 10 by R.W. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Group fitness is my favorite thing. All staff - front desk, instructors, etc. are all super nice and supportive. You have great employees.

Report a concern   July 15, 2026 — Rated 10 out of 10 by S.F. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Great environment that fosters health, fitness and the community. Going there is not only good for my body, but good for my soul too.

Report a concern   July 15, 2026 — Rated 10 out of 10 by Kelley Barnwell Poole Family YMCA - After School
What do you like about your Poole Family YMCA - After School experience?

My son is loving the after school program at Willow Springs Elementary. He is liking it way better than the program we used before. Thank you for the awesome staff!

Report a concern   July 14, 2026 — Rated 10 out of 10 by Nicole Perry Poole Family YMCA - Day Camp
What do you like about your Poole Family YMCA - Day Camp experience?

The happiness I see on my children's faces when they come home from a fun day at camp.

Report a concern   July 13, 2026 — Rated 10 out of 10 by M.H. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Great workout equipment, nice facility, very clean .
I would say maybe have the AC a little lower for the workout area it is a little hot in there.

Report a concern   July 13, 2026 — Rated 10 out of 10 by Shere Raburn Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I like everything the people are so. Nice feel like yall are family bathroom always clean pool always clean and it's a nice place i have enjoyed meeting alot of people i am so glad im a mTHANK YOU GARNER YMCAember of the ymca

Report a concern   July 11, 2026 — Rated 10 out of 10 by K.B. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Friendly front desk, clean facilities, lots of classes.

Report a concern   July 11, 2026 — Rated 10 out of 10 by A.T. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Every one is so very very nice

Report a concern   July 11, 2026 — Rated 10 out of 10 by Sophia Mercer Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I like how close it is in proximity to home and work. The staff and personal trainers are friendly, engaging, and helpful. Staff keep it clean, which is so nice to know. Every time I go there, it is always being tidied up somewhere. Parking is not a problem. They have an outdoor pool we can go to during the season if we want. Equipment is plentiful. I am able to use and find what I need. Locker space is plentiful as well.

Report a concern   July 10, 2026 — Rated 10 out of 10 by Daniel Digrazio Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

Great facility. Lots of activities. Great staff and a pool.

Report a concern   July 10, 2026 — Rated 10 out of 10 by Diane Dimillio Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

The classes offered, the friendly staff and how clean it is kept

Report a concern   July 10, 2026 — Rated 10 out of 10 by S.P. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I like the instructors. Temple, Emily, Julie, and Ellen are awesome! Always great. Need to fix the bike room temperature as way too hot. New fans do not work. This has been going on since October. This is ridiculous and bringing my own fan. It’s inside so this should be looked into quickly. Again months later and no change. I’ve seen members leave due to heat. As much as we are paying, a building a few years old should be able to maintain a comfortable temperature for exercise or a building designed as a gym. Planet fitness can keep an appropriate temperature. This is not one person complaining. This is everyone in the room. Please look into this and thank you

Report a concern   July 10, 2026 — Rated 9 out of 10 by W.G. Poole Family YMCA - Membership
What do you like about your Poole Family YMCA - Membership experience?

I like the facility. It looks very good. I’ll let I can do a better evaluation once I start using it.


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