Member Testimonials
Friendly staff. Great instructors. Clean, modern facilities. Good value for money. Community focused.
I like the facility and the staff.
The people at the Poole Y are friendly and inclusive. As a senior, I appreciate the “Senior” classes.
The facilities were clean. I had no problem getting access to the rowing machine (erg). I enjoyed watching my son-in-law play basketball on the downstairs basketball court.
variety of classes and programs
use of pool in Summer
friendly staff and instructors
Great community, friendly staff, and excellent instructors. Best gym I have ever belonged to
Friendly staff. State of the art equipment. Squeaky clean facilities. Exciting and motivating classes.
Great classes, great staff, sparkling clean facility
The people that work there and the people that work out there are super friendly.
It's close to my home, has plenty of machines and equipment, has an indoor track for walking when the weather is unpleasant, and the staff are wonderful and friendly.
The facilities and the people!
I love the facility and the faculty that work there. Everyone is super kind, helpful and extremely knowledgeable.
Variety of classes
friendly and clean
Warm and welcoming and the variety of activities available for all ages.
Thrive classes. Walking track. Outdoor pool in summer.
Due to my mobility issues I need to use a pool several times a week. With my membership I am able to use other YMCAs. I am traveling to Taylor Y in Cary to use their pool this fall and will check out the Alexander Y in Raleigh.
I recommend adding a Thrive chair yoga class at Poole.
I love your outside pool. I wish you had an inside pool as well for water tonics. That helps me the most
Poole Family YMCA has had a positive influence on my life. I have enjoyed meeting new people and taking different classes.
Great staff
The facility is clean. The staff are friendly and warm. I love the pool when it is in season. The classes have a nice variety. The members are also very friendly. The first class I went to, the instructor was busy with another student, and the members jumped in to explain what equipment I would need, how the equipment worked, etc. I love the app and how the classes don't feel overcrowded. The locker room is also clean and well equipped. I always feel safe in the Poole Family YMCA.
One item of feedback is that it would be nice if the WERQ dance class on Sundays could feature hip hop music rather than a pop playlist (I counted two hip hop songs during the hour). The instructor and dances were fun, but I think that would bring even more energy to the class and align with the title.
I enjoy the opportunity to attend the Thrive Balanced and Strong classes offered by great instructors on Tuesday and Thursday mornings....and developing many new friendships by attending, while strengthening our bodies. I also thoroughly enjoy all the wonderful outings that are planned for visits to interesting restaurants and great points of interest. Then there's the availability to use the variety of exercise/workout machines; all in a modern open space with natural and good artificial lighting. The staff is very friendly and always helpful. The Y provides lots of ways to support their community efforts. I'm so happy that my neighbor invited me to join!
We love the staff!!
Staff was very friendly, facility very clean and great location
It's a great facility with excellent equipment, friendly staff and the type of atmosphere that makes my work outs comfortable.
It would be good if paper napkins are placed near the equipment.
The Staff is great! My grandson enjoy the activities the YMCA offers.
Great place, friendly, clean, well-equipped, well-run. The only thing I miss is the opportunity to do personal stretches and balance exercises somewhere other than at the corners of the track. With everything going on, I recognize this is a big ask. But the personal training station corner is very crowded with equipment and can't support more than two people at most. And the other three corners of the track are often in use by others who want to do the same thing I do. I can usually find a secluded spot somewhere to do what I want to do. But if you could find a way to create more space for the personal training as well as individual stretching and balance exercises, I would be delighted.
But, the Poole Y is a great place and its become an important part of my week. Also, btw, the Thrive Drumming class is terrific.
Friendly staff, great equipment nice clientele
The Staff are always welcoming and happy to help with any questions or concerns. The equipment is well maintained and the classes offered vary and accommodating to any skill level.

From the 1st day I visited, I was impressed with the friendliness of the staff and cleanliness of the gyn. I joined & I've been coming to about 5 classes a week and the trainers are AWESOME!
All the people I've met, both working there & working out there are terrific.
It's a great place to be a part of & thanks for all you do for the community đź’–