Member Testimonials
Nice staff. Clean facility
Facilities, classes, and hours
I feel it's a great club for classes and equipment. I like the way one signs up for classes
Convenient for workouts, nice staff and towels!
Clean, well-maintained equipment, friendly staff
Love the classed
The facility in clean, so many options for classes and multiple equipment there is minimal waiting. Nice clean locker rooms
Every team member, from the front desk to the wellness floor, is actively seeking to help you.
All instructors are very professional and make us work very hard.
Staff are very kind and helpful when we have questions.
Kids zone, group fitness classes, family activities
NW Cary still has the older Matrix ellipticals with fans. Please please never get rid of them! They’re so much more comfortable for my stride length (and my whole family’s); the new ones are literally painful for us to use.
The old ellipticals with adjustable stride length and run/walk settings were amazing.
Lucas is so great with Thrive! Always have a good time at the events.
Friendly staff members, the atmosphere and the quality of the facility.
Childcare
I like the group fitness classes and the instructors.
All employees are friendly and energetic.
Great staff. Lots of equipment, well kept
Excellent
My experience at the Northwest Cary YMCA has been absolutely phenomenal! One of the things I appreciate most is the incredible availability of equipment—no matter what time I come in, I can always find what I need without waiting. The variety is fantastic, and everything is clean, well-maintained, and clearly updated with members’ needs in mind. It truly supports every style of workout, from strength training to cardio to functional fitness.
The locker rooms are another standout feature. They are spacious, spotless, and thoughtfully designed with high-quality amenities that make getting ready before or after a workout a breeze. You can tell the Y takes great pride in providing a comfortable, safe environment for all members, and it shows in every detail.
And I can’t say enough about the staff! Every team member I’ve encountered has been warm, welcoming, and genuinely eager to help. They go above and beyond to answer questions, offer guidance, and create an atmosphere where everyone feels included. Their friendliness is a major reason I look forward to each visit—it's like being greeted by familiar faces who want you to succeed.
The Northwest Cary YMCA is truly a gem. I feel valued, supported, and motivated every time I walk through the doors. Highly recommend to anyone considering joining!
Well managed, nice helpful from desk and fitness trainers. Excellent facility all around.
Facility is great!
This facility is spacious and clean. There are always Lap Swim lanes available to reserve for workouts and the YOTA swim team shares the pool all winter long with lap swimmers. Thanks so much for this!
the facility is clean, just little bit disappointed about the steam that took too long to fix. the staffs are friendly and good environment to go for exercise and meet new friend.
Love the staff and members. Everyone is friendly and the facility is extremely clean
Great!
They people are all friendly down to the staff and everyone is so so kind and helpful
Kerr Y was having its floors upgraded and I was looking for a dance class. Northwest had one on Wednesday so I booked it.
The instructor made a point to say hi to all newcomers and her class was so enjoyable. The music and the atmosphere was electric! Loved it and will be back.
The ladies on reception were so friendly and took time to help with membership questions I had. Great place!
The hours of operation for sure I mean if you could even go longer the would even be great.
Equipment and the spacing .
Great vibes and equipment!
Convenient transportation and close to home.