based on 7919 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Most of the shots were not sharp. They were blurry and has shadows.
The money charged was too much for the quality of service rendered.
My order of frames has not been received and no information regards the late delivery.
Love the quality of the photos and I was very pleased with the shots taken of my daughter.
The Grad Team took a nice variety of photographs of our son on graduation day. Thank you for the memories.
Great quality!!
The touched up finish should have come standard. It’s like they went out of their way to make both the grad and the school president look pasty. Very disappointed.
Make photos less blurry, or take a couple more stable shots.
Prices were ridiculous, and the photo quality wasn't super great. Any added services were 2.5X+ the cost of the basic photo alone.
not good pictures and excessively expensive prices.
Grabbing photos that I couldn't.
Charged shipping and handling for a digital copy that was expensive at that
There was some kind of stripe or smudge across part pdf the photo. If those were corrected and reprinted that would make it right.
Good quality photos, exceptionally fast delivery.
Quick ordering process
Great Photo
Photos were subpar
Absolutely unreasonable and unrealistic prices! One download $50 some? I like 4 of my pictures, but only ordered one to be printed because 8×10 for $22 is more doable. Quality is ok, but prices are outrageous. Also, short availability. Don't recommend it to my friends.
Quick service. Quality prints, several ordering options.
We were forced to by a large picture even though it could have fit on an 8 x10. It certainly feels like you design and tailor your web software to make sure that a person is forced to buy the largest picture therefore making it be more profit for your company. It also absolutely is garbage that you guys charge 10 times more for download images.
Lighting was inadequate when photo was taken. It looks like they tried to touch it up removing red eye and made it worse. I was not able to see this until I received print.
They were very nice!
Nice pictures
Fast and professional service
Appreciated the opportunity to obtain photos of our son's graduation but we were rather disappointed in some of the selections...for example a processional with our son's face obscured by another graduate or our son with the mascot "Cowboy Joe" with the mascot extending beyond the edge of the photo. May purchase a few more just to have a record of the ceremony, but intend to arrange for a more professional studio shot to share. Wish our options would have been better as I had intended to distribute them to friends and relatives.
Deliver my order. Got one item of 4 ordered.
Still 3 items missing.
Stop trying to sell me more. The marketing emails are obnoxious.
Order from Name removed.
The photos were fantastic and were great quality! I also appreciated that the photos were taken at various stages of his graduation walk as it allowed me to view scenes I could not see from my seat.
Pictures are large group events are not personalized. I feel there should have been additional photographers and ones who assist with posing.
Easy to order and fast shipping.
The pictures on the website looked really good however when we received they were really blurry and washed out. We did not pay for or want any touch up so I'm not sure what happened.
Great moments captured!
Nice photos, quick delivery.