based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Steep prices
pictures are beautiful and well taken, it was just not very practical when ordering had to go through various package options to find what I needed
Way too expensive. Especially for digital downloads. Picture quality not amazing. Somewhat pixelated.
Really gross that this company price gouges knowing that graduation is a once in a lifetime milestone
The picture was blurry
Pictures are good but the prices are too high! I would’ve ordered more items but couldn’t afford to.
high quality photos with sufficient options
The photos I ordered came quickly. Photos were good.
One of my family photos is missing for one and then the ones with me and my diploma are all out of focus. When I’ve attempted contact for a partial refund I’ve gotten no communication or apology. I will never get photos from here again and will outsource because my phone could do better
One of the photos shows an extremely shiny face. I had expected that would have been retouched given the price that was paid. My mistake
Quick and nice work
One picture taken and you added in background with same pose. Then cut off the degree cover where you can’t even see the college name.
Price not too bafmd but mostly the photos
I ordered three pictures. One of the pictures is good. The other two pictures are not in focus and are very fuzzy.
Very easy to order and great photos, but make sure photographers fix the kids clothes if they notice collars or cap and gowns being crooked. Thanks!
Great features, fast service and delivers on time and fast
Pictures were horrible
They looked terrible
It wasn't obvious which photos were going to be used for which items in particular packages. I ended up not getting all the photos I wanted. Additionally, I expected to get digital copies of all photos I selected, but only got a digital copy of 1.
I never received the digital image downloads I paid for. The customer service line was never opened when advertised (i called at 1pm to 3pm EST and always got messages that the office was closed). When the order finally arrived with the purchased photos, they look nothing like the proofs (photos were darker and less colored than the proofs said they would be) and not precut
I elected to receive an electronic photo with my order. I paid for it, but it was not available. Disappointed.
First name removed W. Last name removed
Deputy Public Affairs Officer
Womack Army Medical Center
Fort Liberty N.C.
Personal cell: Phone number removed
Office: Phone number removed
Mobile: Phone number removed
U.S. Navy (RETIRED)
U.S. Marine Corps (VETERAN)
The pictures were blurry.
The pictures were overpriced and one of them we received was extremely blurry
The impromptu captures were great. I don't know why the step and repeat picture with my eyes closed was offered. I ended buying it by accident. That was not fair.
The website needs to be revamped. It's too complicated to pick your package. I had to call to find out how to get what I wanted.
Photos came and glue spots on photo and stuck in mailer
The price to download even one photo are ridiculous and prevent access to those of lower incomes or with financial difficulties.
Very professional pictures, packages were reasonable, delivered quickly. LOVED that I could crop my favorite picture to include the shoes that were such a part of her outfit!
Easy to order!
I have not received my pictures I ordered almost a month ago and there is no option to track it on the website.
Prompt and very nice pictures!