based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
One of the photos that I ordered is out of focus. No one has responded to my message about it. My email address is Email address removed
So overpriced it’s ridiculous
Our daughter's college graduation photos turned out amazing! The photographer even noticed that she was being sworn in by the Sheriff (she got her AAS in Law Enforcement) and came over to take a couple of pictures of that as well! We loved all the photographs and ordered a package plus bought 2 additional different background photos.
I would have liked an option for plan black back ground instead of photo shopped backgrounds in addition to the real time photograph. The photoshop pictures were awkward. Overall pleased with what was available to purchase and the prices were excellent.
Great photos and quick shipping
You sent photos there were not my kid
The photos were high quality.
Poor picture quality
Prices for photographs are extremely high, especially for the digital files. This is disappointing as we were not told prices in advance, and some graduates may be unable to afford the high prices to preserve these special memories.
I still havent got my order - way too long for prints
I ordered the magnets and they sent them to me and had cut off my sons head in the picture. You can’t center the picture right and very disappointed as they were gifts for Grandparents . You can send me the magnets with my sons head completely in the picture showing his graduation cap.
Photos out of focus, terrible exposure, blurred
The edge of my 5x7 print has a blotch on it. It looks awful. Very disappointed. I would love to have a replacement without the imperfection.
The pictures we received were very blurry. Would like my money back. My daughter was not in the group pictures, but you sent them to us. Bad photography. Very disappointed in the pictures we received.
Good quality, easy to order
I am missing part of my order. I only received two pictures, no magnets.
I found the website to order the picture very difficult. It was hard for some reason to order two pictures at once. I spent way too much time on this and it should’ve been clear. I ordered one picture and I actually wanted two.
I was also disappointed in the quality of the picture that I received it was way too shiny. I even paid for editing, and I’m not sure what that even actually meant.
In almost all the pictures my sons eyes were closed. Now I understand this happens. But is all but one? More than one take of each pic should have been taken to prevent this. It’s digital take at least 2 or 3 of each photo.
They are very nice, but I do wish they were a little more reasonable in price.
Too expensive
Photos are great quality and sent promptly and safely protected packaging.
High resolution photos
The download image quality is not good. No reply to questions
Excellent service
Part of my order did not ship, then when it came, it was wrong!
Photogragh paper was low quality
The variety of packages and pictures to choose.
I would have preferred my graduate to be the only “face” in the proofs. Not sure how to eliminate the student behind to be out of picture range.
I thought the pictures were good. I wasn't wild about the packages offered. Very few people would want so many pictures of their college graduation (I think).
I was glad I was able to just order the one I really wanted.
Very expensive.