based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quick service and correct product being sent :)
Need to be more aware of the grad you’re tagging in the picture. Three of our proofs had other grads as the main focus and our grad was barely in the picture.
I thought that the products was a decent price. Many different options.
The pictures purchased we blurry and of low quality. The only way to make them right would be to clear up the images, but photo manipulation like that produces an even poorer image. So the original image would need to be retaken. As that's not going to happen, the only other option would be to refund what we paid and know you ruined a memory.
Pictures were easy to order online.. Prints were excellent. Fast delivery
Photos were high quality and fantastic; thank you!
You could’ve asked to retake the picture since my eyes were droopy.
Great pictures
Pictures captured the moment perfectly!
I have had issues with my order. I tried contacting customer service and no body has reached out to me. It's been a little over a week.
Quick & easy!!!
Pictures are gorgeous but prices were very high. All we wanted was 1 digital image to add to my photos library and the price was bonkers.
I had several pictures to choose from, including candid shots. I was able to quickly download my high quality pictures. Thank you
Ease of use and fast delivery
Very speedy pics delivered
I'm still missing part of my order
Great shots of my grad proceeding into commencement and handshake, that I would not be able to get myself.
nice crisp pictures
I ordered my pictures May 31st and still have not gotten them. Very disappointed!!
Photos on stage did not come out, lighting was terrible. The flash made me and my professors look terrible
I wish I would have known that the picture before walking the stage is what was going to be used. It felt rushed and more of a ‘mug’ shot.
My pictures looked grainy and they were expensive and they didn’t even come with a cardboard frame. Not worth it.
Individual photos putchase
It was very obvious that there were very few ‘poses’ and the background was simply changed. My slate tile is also very washed out/overexposed :(
The prices for the digital, unedited photos is a tad outrageous. I have gotten photos done at a JCPenney Studio and had tons of edited photos for a little over the price that is charged for only three, unedited photos.
The quality and pricing.
Captured the moment perfectly!! Fast deliver when ordering prints
Everything! Great work!
The colors are very vibrant. The moment was captured in love.
I sent two emails regarding my daughter's pictures. They are unacceptable. No one has returned my email or called me.
I have called the customer service phone number but it just rings, no one answers.
Thank you,
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