based on 8749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Didn’t have an option to change the backdrop to a solid, neutral color
Great staffs, helpful
Very pleased to get an incredible photo of my son.
Fast service and good prody
Easy transaction, photos are great quality!
I would prefer to have the photos back before rating The Grad Team but the ordering process was easy and I was impressed by the poses that we were given to choose from.
My name tag was paste a little crooked not straight. Other then that it seems nice. Thanks
The choices of photos were limited, and the prices seemed a little high
A total scam. Smart to tell people not to take their own pictures when you put all of them behind a paywall. Evil.
Prices were a bit excessive.
I felt like the clarity of the pictures could have been better as well as the lighting. The website was great and easy to use.
They were very helpful.
The pricing was way too expensive.
Felt rushed. Didn’t get good pictures.
Excellent service!!!
Quick service, photos good
Good quality. Fast service.
The photos I ordered were damaged which wouldn't have been that bad if I didn't have to pay $25 for 2 photos.
Wow fast delivery and nice quality on the pictures.
The pictures were great and were delivered very fast.
The photographers were very friendly and excited for us. They were ore than willing to take pictures of our whole nursing cohort, which we loved! (This is the only reason for the high score of 9) The pricing is very high, in my opinion, especially for digital pictures. The fact that when I sent them through email to some of my family they came up blurry. The only way I can send photos and have them clear is through email. I haven't tried printing them yet, but I sure hope they print clearly!
You did a great job with the pictures .
You should stick to the delivery timeline you provided.
If the photos have been shipped, you should've informed the customer and provided them with shipping details (e.g., updated arrival date or tracking number).
The pricing was really expensive, and the turn around time was slow.
I sent you an email long ago, and I never heard from you.
I like that we had different options of the same pose, and I received the pictures very quickly
Lovely quality and quick shipment of item
It is very easy to order
Perfect
Quick! Clear good pics!