based on 4040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well, I paid for upgraded hair removal on a photo and that wasn’t done. I emailed and asked for that to be corrected. Never heard back and called and they don’t even have a current outgoing message that states anything current; it’s from Christmas and it’s July.
So, customer service I’d say and being responsive to those customers would help.
Awesome pictures. Many candid photos of graduation too! Easy ordering. Quick delivery.
PICTURES WERE JUST OKAY, NOTHING VERY IMPRESSIVE.
The graduation picture itself isn't centered properly. There's too much space at the top and you can barely see the diploma at the bottom..
The plaque that says masters in education is not even spaced properly..
I do not think the quality is worth the price that I paid..
did not get my picture order yet been waiting when will i get it
I have yet to receive the products I ordered. I was emailed the receipt and this follow up, but nothing ordered from the 2023 Lakeville Memorial High School graduation event. Paid with Visa and ordered 6/9/23. My graduate’s name is Savannah Fous.
I can give more feedback when I have the pictures. Thank you,
First name removed Fous
Give tracking info when order physical prints/items. Had no idea when they would arrive and missed being able to include them with graduate’s grandpa’s bday gift because it didn’t come in time (~ 4 wks after graduation occurred).
Listen to the people that’s paying you!
So expensive for absolutely no reason. It’s already way to expensive to pay for college and it puts families out that are already struggling to just get a photo of their kids walking across the stage. Absolutely ridiculous.
The pictures were very dark. They looked lighter on the proofs
The pictures are a little dark, but you are efficient
Pictures were beautiful!!! Thank you so much!!
Photos are very pricey
I didn't get my order yet
The pictures were very good and shipping was timely!
To say I was shocked at the price you charge for a digital photo of one image is an understatement. I could have taken the same photo but was planning to get it from you until I saw the price. I only bought the prints I did because I was unaware that I was going to be ripped off and I didn't have the image. I feel like you're taking advantage of people. It's sad.
I was not emailed or text the pictures of my child. It was other people’s pictures. I had to search through all the pictures to find my daughters. When I would look up her name another persons pictures would show up. My daughter did say she forgot to do the QR code so maybe that was the problem. I also think that the cost of $50 for 1 digital image is too high.
I ordered two different photos. One seems out of focus. It didn’t seem to be out of focus in the original email, which I no longer have. So, a little disappointed in the quality. I won’t be framing that one.
Have affordable packages. This was a bit expensive. A view reported at the Mason High School by many parents, family.
Overall print pricing was fine, but in an age of digital photography, it is a bit galling to have to pay What I think is a pretty high price for a medium resolution digital download when one is purchasing prints. If someone buys a few prints you should send whatever digital file you shot withfor free. Its not like you are sending out an original large format negative or something, and I get if someone is not ordering prints. But come on.
Frankly, it is Denison that should be the one covering that in general with anything above that being on the families ordering the prints.
The quality of the pictures were very good. They were professional and affordable.
No work. Got the pic I couldn't!
Prices are too high
too expensive, comprised photos, no one ever answers the phone or returns calls.
I paid extra for touch ups and my kid had hair coming out from under his cap and it was just left there. The photo itself could have been better, but I can't imagine it's that hard to remove hair. Kinda sad. Once in a lifetime.
I ordered two different pictures, we couldn’t tell by the proofs you sent that one of them was BLURRY!! Wasn’t happy at all!
Quick service
Excellent photos of my son’s graduation!
Prices were quite high even for an early order discount