based on 4040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing service and product!
It's expensive, to say the least. Over $50 to digitally download one image is insane. So no, I would not recommend you. We had a law school graduation in our family (in May), and there was a different photography company there who took better pictures and the download was half the price. (So no, it is not the going rate, you are adding obscene surcharges because you had exclusive access and are price gouging because of it).
Also, the proof showed that the print would show her diploma in the picture, when I got the digital image, I could not see the diploma. I would have ordered the different picture had I known I wasn't getting the exact image, or not ordered one at all.
I was so excited to have good pictures from the graduation, I didn't worry about taking ones of the diploma handoff since they were being taken professionally. There was no photo of my child receiving their diploma from the principal, some were blurry or had other people in front in the shot, and the photos arrived bent (not your fault- seems like a USPS issue)- so I couldn't use them as I intended for the open house. Now I need to go through the hassle and expense of paying for shipping to return the ones that arrived damaged. I would suggest having 2 photographers so everyone gets a diploma handoff shot, and maybe sturdier mailers that don't bend as easily (not your fault- USPS rubberbanded it with a stack of smaller mail). Or ship in the tube like the class photos because those came with zero damage.
The pictures were just okay, but for almost $300.00, you would have better frames with glass., not cheezo plastic. They look cheaper than dollar store frames.
Sorry
Posed and natural pictures
I believe in being honesty and you asked for my opinion. i was very disappointed in the pictures. They were extremely dark and I didn't think looked professional. The Central sign was cut off and since my daughter was in the masters program, she wore black. Her pictures were taken against a black background. (with a partial Central banner). I didn't order many but I also didn't take a lot because I thought there would be more professional photos. I wish I would have been able to see them that day so I could have asked for other photos to be taken or taken them myself.
Quality and clarity of pictures. Price wasn’t bad either
Quality very bad of the main pirtret
Paid top dollars for mediocre picture.
Respectfully I know there were 400 plus students but you guys had some of my photos correct buy then you also mistaken me for a dude who wears glasses and a another dude who doesn't look like either of us.
Easy to use and the prices were great
Photo was not good quality. I could of taken a better picture with my cell phone. Was disappointed there was no backdrop or lightning to help with the quality of the photo.
Was forced to buy only because was unable to get a picture from the seats we were in. Was to far away.
Great pics
My photo was blurry and it cost a lot of money for it. Also my son was not centered in it and I could not fit it. I was very disappointed! Glad I only bought one.
Overpriced for the type of photos
Photos were bent during shipping. Cardboard not firm enough. Color was terrible in one photo that did not appear to be discolored when ordering
You should have plain background and not seeing other people behind you. For the price of the photo quality is awful.
I am not impressed with the quality. My spouse and I joked, that Walgreens would have been a better quality print
Also, I haven't gotten my entire order.
These pictures were expensive ... I think a little too much, for the quality.
There were a lot of pictures to choose from. Loved the pictures. They were a great price
Great photos every time
Other people helping at graduation shouldn’t be in the photo. I’d prefer a more affordable digital option for photos.
I didn’t receive my photo magnets.
1. The prices are just way to high; out of line. I know you pay people to do this, you provide a service, but the picture and emailing costs zero. A person earning close to minimum wage would have to work a week or two to afford them.
2. For these huge prices, I didn't get a release for the copyrights, even after asking for them.
3. One picture which we would have ordered was nice but clearly had bad color; disappointing.
The photos are high quality and turned out beautifully. You
I loved my pictures! Delivery was only a few days!
The quality of the image vs the price is outrageous. The editing process is terrible not to mention this company has us between a rock and a hard place, when trying to purchase images. Even the school pictures and sports picture digital images are more reasonably priced than these. These photos for some maybe the only ones some families have and may not be able to afford.
They took some awesome pictures at graduation.😊
The pictures were good & the service was very quick
Excellent website functionality. Plenty of options. Good quality.
The handing of the diploma on stage picture was very nice however the wind kicked up at the next area off stage and I have 2 photos with my daughter's hair covering her face. The photographer didn't allow time to adjust her hair. There is no way to recreate that moment but I would encourage photographers to take the few seconds that is necessary to make adjustments.