based on 4304 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great shots/angles & quality
Terrible picture and not worth the money! You added eyeliner to my daughter when she didn’t even have it on to begin with! Made her look awful!!
fast and great photos
Cheaper prices but good service
Easy and fast
Prices are WAY too high.
Delivered quickly and photos were good quality.
just a little pricely
Excellent shots of my graduate. Plenty of options to choose from.
The pictures and wood frame I ordered for my son graduation came out nice!!
The pictures were nice
Photo was good, and arrived promptly!
Our photos turned out great and arrived quickly.
I ordered one picture and one keychain
I received the picture but not the keychain and you already charged me for it .
I was searching for contact number for you I couldn’t find any ,I did send a request twice via email no one responded to me .
That’s why im very upset with you guys you charged me for things and I never got them.
at least refund me the money!!!for the keychain!!!
Great
I have been reaching out to address an issue with my child’s picture for several weeks and have not received a response. A text overlay was added to the picture across the faces of some of the graduates in the photo. This overlay was not present nor described in the proof we were presented with.
The pics actually came out as advertised.
Great quality and fast service!
I haven't received my order
Customer service terrible. No one answered the phone. Called multiple times over many days. One person answered and said they would call me back with some answers to my questions but then never called back. My daughter’s photos were not edited well and you could clearly see another person’s hands over her head in the photo. I tried to ask if it could be edited out, but no one ever got back to me.
Pictures are very expensive!
Also, multiple pictures can’t be ordered in package, only 1.
So, to buy another picture i had to purchase an additional package, when i only wanted to buy 1 package with multiple poses/photos.
Provide a tracking number . Use another source for mailing photos .
One photo of my kid was not my kid. And that was NOT a group shot.
The photos were good but they didn't inspire or wow me enough to talk them up.
The magnets looked cheaply made and you couldn’t get a full photo in the 5x7 portrait. Paying 10.00 for a photo that half cuts off a person is very disappointing. I really expected better quality from the magnets as well. The high cost of items were not met with quality.
The picture of my child holding is diploma had a backdrop of an arena full of people. I can not put a picture like that on the wall. I wanted to have the frame with his tassel. The most unprofessional important photo I have ever seen. The photographer had their back to the wall, simple to just put the photographer taking the picture as the student stands there against the wall!!! Put a flag up for them to stand in front of.
I emailed you yesterday and still haven’t received a response. You sent me 3 of the same picture and I ordered 3 different pictures. I need to be able to print them for my daughter’s graduation party that is in 3 days. I need those pictures today.
The pictures were beautiful Thank you! :-)
Speedy delivery
Package offers and the quality of the images, are two things I really like about your services.
The pictures are beautiful and great prices on package deals