based on 4040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pictures came out beautiful. The only issue I had was that everything I ordered did not come together. That was fine, but there was no e mail stating that they would come in 2 separate orders. It would have been nice to know. Everything came out perfect! Thank you!
The professional photos and easy ordering.
Clarity of pictures. Correct student pictured
200+ for digital what a joke
beautiful pictures on time
Happy with the results!
I paid for a digital photo with all the editing. I paid extra for that but it was not edited. I have emailed numerous times but no response. Please resend my picture edited as I paid for.
Thank you.
Name removed
Photo was not retouched as ordered.
Good price and product. Very satisfied. Thanks!
I paid $60 for a digital .jpeg image two weeks ago and haven’t received the download. NFT’s are a less disappointing scam than this.
Ordered a 5x7 and the picture was blurry!
The photographer was having issues with her camera. The photos are overexposed.
Requested first name & year of graduation in bottom right corner of wallets. Both sets of 8. None arrived with them and your representative denies it was in my order.
Pearlized package was not what I expected. It appears to be a standard glossy finish. Representative says that's what pearlized is and that they have had many complaints.
I was expecting a picture of my son walking up the aisle, and he had two girls in front of him, and you barely saw him. Pictures were not taken very well when they were shaking the principal’s hand. And when you order things you would have to do a lot of work to straighten out the picture that was taken with the principal. Terrible.
Great photos, up close and clear
Good quality photo Prompt delivery
Pictures came out very nice and when you have a problem they solve it right away
My son's pictures were awesome. Quick service and delivery
There always seems to be a problem when I order. Last time in 2001 the commencement date was wrong and it took forever to get a replacement. This year the glass specialty frame made my daughters face too white and we were told that’s just how it is.
Nice picture but too expensive! Most High Schools in our area give each student a picture free. So having to pay so much was disappointing.
One of the photos came back pretty blurry.
Sun spots in photos. Photos were taken into the sun.
Picture quality could have been way better
Ease and quality of picture
I receive no instructions how to get my photos at all so I sent you $150 and I received 2 magnets.
I did not receive what I ordered on multiple occasions
Great photos and quick delivery
Cost of most items on this important day to me is ridiculous. Parents have already spent a large amount of money to get here. I can acquire hundreds of pictures in any of my Ironman races including raw pictures and videos as a download for less than $100. Your pricing structure is border line "blackmail". That is my honest opinion...
Photos turned out just lovely. All of our friends and families enjoyed seeing her at her graduation. I like the fact that I didn’t have to worry about taking pictures because I knew there would be professional ones.