Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4040 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 7, 2023 — Rated 5 out of 10 by L.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Very expensive ☹️

Report a concern   December 3, 2023 — Rated 1 out of 10 by N.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

Both plaques were very expensive, I did not expect to have to assemble it myself.

Report a concern   November 23, 2023 — Rated 10 out of 10 by K.K. Graduation Foto
What do you like about our products and services?

Good quality, photos remain available :)

Report a concern   November 18, 2023 — Rated 5 out of 10 by T.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Still waiting for the rest of my order. I got the photos but still have not received the photo magnet.

Report a concern   November 16, 2023 — Rated 10 out of 10 by E.G. Graduation Foto
What do you like about our products and services?

I received excellent customer service when I requested photos from 2015. Communication was clear and polite and the process was made as painless as possible for me from the start.

Report a concern   November 13, 2023 — Rated 1 out of 10 by M.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

We haven’t received our order and it’s been 6 weeks.

Report a concern   November 9, 2023 — Rated 10 out of 10 by S.D. Graduation Foto
What do you like about our products and services?

Nice pics

Report a concern   November 3, 2023 — Rated 0 out of 10 by S.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Pics were horrible and very low quality. Not satisfied at all and I regret my purchase as well as not having my own photographer on hand. Lesson learned two times over.

Report a concern   November 2, 2023 — Rated 10 out of 10 by A.P.H. Graduation Foto
What do you like about our products and services?

Very nice to still have photos on file from 2015 and sent to me quickly and reasonable price! Also, took great photos. Thank you!

Report a concern   October 30, 2023 — Rated 10 out of 10 by H.H. Graduation Foto
What do you like about our products and services?

Fast shipping

Report a concern   October 25, 2023 — Rated 10 out of 10 by S.C. Graduation Foto
What do you like about our products and services?

You took clear, nice pics
the way you posed her she loved.
She cried when she seen the pics because she liked them so much.

Report a concern   October 24, 2023 — Rated 10 out of 10 by L.M. Graduation Foto
What do you like about our products and services?

Fast service

Report a concern   October 23, 2023 — Rated 10 out of 10 by C.P. Graduation Foto
What do you like about our products and services?

I am so glad that you found Ashley‘s photo and I was able to order it though. I still do not have it so I am sad.

Report a concern   October 23, 2023 — Rated 10 out of 10 by T.H. Graduation Foto
What do you like about our products and services?

It was easy to reorder once I had the PIN.

Report a concern   October 19, 2023 — Rated 5 out of 10 by T.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Well, I am still waiting for one of the items I ordered, the magnet. Not sure if I will ever receive it

Report a concern   October 19, 2023 — Rated 10 out of 10 by D.C. Graduation Foto
What do you like about our products and services?

HIGH QUALITY BEAUTIFUL PRODUCTS!

Report a concern   October 16, 2023 — Rated 5 out of 10 by L.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures came out, different
One was washed out that was in glass frame
The wood framed one was dark

Report a concern   October 6, 2023 — Rated 2 out of 10 by J.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

The quality of the photo received is unusable, where the background was totally black, and could not even make out the cap and gown of my daughter from the black background. In the proof, it is not as black as the photo I received. I will not use the photo in a frame and display it, and trying to decide if I should take a chance and reorder a different pose to see if I get a better quality photo I can display, but don't want to buy another photo and have spent double the amount and not have any good photo of my daughters graduation.

Report a concern   October 6, 2023 — Rated 9 out of 10 by K.T. Graduation Foto
What do you like about our products and services?

Beautiful picture

Report a concern   October 6, 2023 — Rated 7 out of 10 by L.P.H. Graduation Foto
What could we do to improve?

Choose a better background when taking photos

Report a concern   October 5, 2023 — Rated 10 out of 10 by H.L. Graduation Foto
What do you like about our products and services?

That were friendly, the photos were beautiful, and they were fast.

Report a concern   October 5, 2023 — Rated 0 out of 10 by L.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

You pay a lot of money for one photo I could literally go to Walmart and get all of those photos for less than five bucks.

Report a concern   October 5, 2023 — Rated 10 out of 10 by H.G. Graduation Foto
What do you like about our products and services?

The picture I purchased is great!!

Report a concern   October 4, 2023 — Rated 3 out of 10 by T.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

I could barely review my daughter's proof to determine if it needed retouching or not. I realized it needed retouching after I had purchased it. I was very disappointed.

Report a concern   September 29, 2023 — Rated 10 out of 10 by W.G. Graduation Foto
What do you like about our products and services?

Quality

Report a concern   September 29, 2023 — Rated 0 out of 10 by A.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

SO EXPENSIVE AND COMMON, NOTHING SPECIAL ABOUT THE PHOTOS

Report a concern   September 28, 2023 — Rated 0 out of 10 by L.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

In my sons blown up picture the Tassel from his cap looks like it was in his mouth, maybe wind I'm not sure but I would've thought before taking my money someone might have tried to contact me and make sure I still wanted the photo.

Report a concern   September 28, 2023 — Rated 10 out of 10 by J.T. Graduation Foto
What do you like about our products and services?

nice item

Report a concern   September 23, 2023 — Rated 10 out of 10 by K.R. Graduation Foto
What do you like about our products and services?

Great pictures and many options to choose from.

Report a concern   September 22, 2023 — Rated 3 out of 10 by M.L.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photos were all wrinkled when they arrived because they were not properly supported in the envelope. They came in. It was also a paper envelope that easily could’ve gotten wet on the way. The prints were no better than I would’ve gotten at CVS.


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