based on 4040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I thought your online link was very easy to use. My order was delivered in the time frame that was stated.
Photographers capture the moment.
Thank you!
I have not received my pictures
Nice photos. Promptness of delivery.
Thank you very much for everything.
Quality.
Quick ship.
Easy ordering.
The 5x7 is not really 5x7. It has a white border. And because I ordered it on my phone I misspelled our last name. Joke is on me.
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When you make an account, you can't see what you ordered
The 8x10 photo is incredibly out of focus. We prefer 5X7 photos but there wasn't a package without an 8X10. More options would be great - ie: 1 8x10 & 4 5x7 OR 6 5x7... The 5x7 and wallet size are decent quality. It would also be nice if the photographer had an assistant telling grads to lower their diploma folder so it's below their chin.
Order on 11/28 never received then again 12/18
Still have no pictures as I wanted them by Christmas which is probably not going to happen. Until photos come I can’t comment on how they look or turned out.
I received my photo in a wet envelope with nothing to support the photo, not a single piece of paper or cardboard! Very disappointed ☹️ that I paid $40+ for 1, warped photo.
that you guys keep our graduation photos for a long time! i mean it was awesome cos there’s some pictures that I should’ve printed out long time ago. overall it was great!
The quality of the photo is terrible for the price charged. I ordered the 5x7 because I previously purchased an 8x10 that's unusable. Wondering if this is done intentionally so we have to pay for photoshopping? The glare off her face is caused by poor quality photography, not a blemish that needs touched up.
I canceled the order . Within 5 minutes of ordering it, I msg , you guys right away but I you still sent it
Pricing is quite expensive. You buy something and the next week there is a bigger sale on what you just paid for, too.
eventually resolved but was disappointed with initial delivery of my photos. they were only put in a paper envelope, so arrived bent and wet. very sloppy. finally did get the photos properly packaged
Incessant emails and marketing. Sub-par photos that you can't tell are sub-par until buying them because they were obscured in the preview thumbnails.
Nice photos
Good photo shots
Very good quality
I have not received my key chain
I love that not only does the company respond quickly but also actually resolves issues timely. I appreciate your service! Thank you!
The frame is broken in one corner during shipping.
I like that I was able to still order after 4 years. Also the pictures turn out good
I was offered an discount but wasn't given it when I clicked the link. I feel like I was scammed.
Great keepsakes! I wasn’t able to get a good graduation picture. Thank you!
Fast service and variety of pictures to choose from ..even if they didn’t all have my son in them. I love the closeups during the ceremony.
Your shipping is horrible! My order shipped November 22nd and it is now December 7 th and still NO order received. USPS has had 13 delivery days since my order shipped!
Perfect capture of important events of the graduation ceremony.