based on 4040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I should have done the touch up for the photo, what I viewed online did not look exactly like the photo we received.
I don't really like the facial recognition part. I get it makes it easier for you to identify our students, but I don't want to provide another photo of my child to find a pic.
Rediculously expensive.
The picture had other kids in the background. My sons graduation robe is black and the background is dark, I can just fatally see his robe. Other school have a back drop with a different color that the graduates stand in
front of for the picture. it looks more professional.
The Pic was very good quality!
Every thing
Very good
graduation pictures were well taken and clear
Lots of options
The package prices are way over priced and there wasn’t many options of pictures to choose from. If it wasn’t for the price I would have rated it better but even if this inflation then prices are crazy
Excellent Quality
The photo is not centered and could not be cropped properly
Best customer service. I was unhappy with the exposure of one of my photos and they corrected it and had it back to me within a week. They take the Graduation photos for Michigan State and we have never been disappointed. I would highly recommend them to anyone for any occasion.
Beautiful picture
I just didn't think they were all that nice.
Hello,
There were very few photos to select from due to most photos being blurry. Once I received my order, the picture quality was very poor and cheap for the cost. My son's photos were off center and very "rushed" looking. Not a happy customer.
Very easy to choose and order.
The quality of the picture is poor. My son is shadowed in a corner. Not happy.
Thank you for providing such excellent results
Pictures arrived damaged and never had any response
The price didn't match for the quality. The magnet on the pictures was not aligned. It looks like it was just a magnet superglued to the backside of a picture. My son looks Caucasian in one photo with a huge shadow. The other photo came with a small rip in the corner. Kinda of disappointing because we can't redo these moments and it's like Price gouging.
Quality of photo on the portal can’t be checked properly. When I received the print it was out of focus. When I called back, I was told that it will be fixed but no communication thereafter.
I had issues with how I cropped the picture. Spoke to customer service and the sent me a new correctly cropped picture at no cost. They rocked!!!
I live everything about your product.
I was so impressed with the quality of the photo. Thank you.
Didn't come with a cardboard frame like my other child's did.
I paid to have the eyeglass glare taken out of the photo and it did not happen.
I think you are over priced. My photos came and they are wrinkled and rolled.
they are great