based on 4304 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The pricing is way too much.
My son’s photo plaque was not like others I’ve ordered in the past. The picture did not have a white border background. And the seal on the plaque did not have a shiny edge like the previous ones I’ve ordered before. Please replace and make it right.
I haven’t received my photo.
Prices are too high in my opinion. But the quality of the pictures are nice. I would like the download options to be more reasonable.
The stage pictures had people in front of my son. The main portrait had the tassel swinging in front of his face. The photos that I bought were poor quality.
My daughter was off center in the picture
Photos looked great and company was easy to deal with
Very good quality
Charged considerably more than warranted. Even the shipping! Packaging was flimsy and mailing cost far below what the charge was for that.
Very disappointed for how much I was paying for pictures (downloads) and each time the picture was not identical to the proof. It was a hassle to contact support each time. Thankfully support was helpful, but on the last photo I ordered for download, it couldn't have the border on it because they had to retrieve the photo from the drive and couldn't add it (after the photo I received originally was washed out and not as the proof. I spent a lot of my own money for this and am quite disappointed. A partial refund seems fitting.
The pictures were sent quickly and the quality of the images was excellent...
Even with basic package, no extra retouching. Glad I decided to order.
I was very disappointed in the quality and quantity of the photos. I know things are high now but I mostly didn’t like the amount of pictures I received. That is what I chose because that’s all I can afford.
Convenient
Great photographs!
They put the wrong year on my photo
I liked how the option to add different levels of retouching. I also liked how easy it was to order online and the timely manner it arrived in.
The photos, frames, and mounts were amazing. Thank for helping us preserve these wonderful memories.
Beautiful pictures.
I would have liked to have seen a clearer view of the picture I was buying. It turned out to be not such a great picture.
Very quick turnaround with great quality.
I wish we had a picture of our son actually receiving his diploma
The photo quality isn't great.
I ordered my package and it was delivered with in a week.Wonderful.Just wish the plaque was bigger.
I ordered m grand daughter’s grad picture and before you know it, I received it in the mail. Thank you for your prompt response! Loved them.
Great service!
The pictures were very good.
Prices are too high and the lighting was awful
Do you really have to ask? Have you even looked at your own prices? How do you justify that? Are you paying your photographers $300/hour?
Photoshop other graduates out
They were so helpful with my order!