based on 4040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The product and the service was very good, just the price was very high, they r students and not all the families could cover these photos, I am sure if u lower the packages pricing, all this kids will order there photos, thank you
When will I be receiving anything I ordered?
It was convenient (pictures were taken before graduation ceremony) and the pictures turned out great.
Never received my photos and have tried to connect with you three times to request photo or refund. Had one response.
More bundle options with better prices
The website was very easy to navigate and I appreciated that!
Prices are absolutely ridiculous. Two years ago grad photos were free through the school and now $60 for one download or $100 for three? Had no choice but to pay but this was absolute robbery.
Day of event did capture several shots of our student both on stage and in the crowd. Good identification of proper student, however the pictures coming across stage and were from a bad angle and timing. Appreciated that moment was caught but for the price point of images, would have expected the photographer (or mult if needed for speed students crossed) would have had better positioning set up to capture the images. Student centered in frame for walk or handshake, handoff of diploma.
Photos are super expensive for no reason. I ordered a few and the quality was so bad. My phone had 10 times here quality than photos I received from you guys. Literally I wasted my money. It's a useless service.
pictures were way too expensive and the quality wasn't great. for the quality, the price should have been considerably lower.
Your prices are insane
Ridiculous pricing. I bought it, but you were basically holding my child's graduation hostage.
70$ for 1 jpg. download is a lot. Your prices are putting parents and staff at a disadvantage for not being allowed to photograph their own children from that far.
It's price gagging. And the $15.00 laminated photograph I ordered was pixilated and hazy. So either way your.product unless the jpg. Download is sub par at best.
Great photo
The picture is washed out and not color corrected.
It took over a month to receive my order and after contacting you a new order was sent. Both arrived on the same day.
I didn’t get what I ordered. I have been in conversation with a customer service representative and she just went dark. There seem to be two conflicting records of what I ordered.
The photo captured the moment, was centered nicely, and colors were sharp and vivid.
The photos of my son at graduation were very dark. It's hard to distinguish his robe from the background behind him. I'd chalk it up to dark on dark, but his facial skin is also unnatually dark. It's not the worst thing I've ever seen, but it's disappointing because I also think your packages are quite expensive. We decided to just get one 5x7 image of two poses because of how expensive they are, but with them so dark, we probably won't even hang them up anywhere.
I don't know if it's possible, but I'd love a lighter version of the pics.
Thank you for asking me to share.
Still waiting on s response on where our order is?
I paid close to 20$ per picture and the photos sent to me were blurry. For 20$ I should be able to expect unblurry photos. This is a ripoff
Photos were ok. Many were from so far away, I got better shots on iphone15.
People would buy more if this stuff was reasonably priced.
The time it takes to receive the order is a bit too long.
WAY too expensive
Your pricing for 3 digital photos is insane! I was forced to get 3 because there was no option for just 2! The pricing is ridiculous!
My photo came completely bent- and the picture was on the side side - wish it was a little closer
Beautiful color editing was great.
The photos are fine, they're overpriced.
So thankful that you have archived photos. My daughter graduated back in 2017 and I was able to order here in 2024.
Good quality pictures and quick shipping