Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4040 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 26, 2024 — Rated 2 out of 10 by M.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Never received our DIGITAL download we paid for. Only received hard copy pics.

Report a concern   June 26, 2024 — Rated 10 out of 10 by M.A.A.F. Graduation Foto
What do you like about our products and services?

Fast and ease.

Report a concern   June 26, 2024 — Rated 10 out of 10 by N.H. Graduation Foto
What do you like about our products and services?

Great quality photographs!

Report a concern   June 26, 2024 — Rated 0 out of 10 by J.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Never received my magnets photos and the photo that I cropped and chose was not the photo that I received in the mail, highly disappointed. Was much more impressed with the photos and service in 2022 with a prior company when my son graduated from the same school.

Report a concern   June 26, 2024 — Rated 0 out of 10 by S.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

It was just WAY too much money

Report a concern   June 26, 2024 — Rated 10 out of 10 by H.P. Graduation Foto
What do you like about our products and services?

The pictures were beautiful! Highly recommend!

Report a concern   June 26, 2024 — Rated 0 out of 10 by E.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

The quality of the pictures I received was terrible for the price. They were blurry.

Report a concern   June 26, 2024 — Rated 0 out of 10 by K.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo have people walking in the background. I took one from the stands that didn’t have any people. Something for your photographers to watch for in the future. This is the second kid of mine w someone walking through the picture.

Report a concern   June 26, 2024 — Rated 4 out of 10 by J.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

The quality of the photos was very poor. The lighting was not good at all. I felt like I had no choice but to purchase the pictures because I will never have this moment again but I would never have bought any if that wasn't the case so I almost feel taken advantage of. I could have taken better photos with my phone.

Report a concern   June 26, 2024 — Rated 10 out of 10 by P.S. Graduation Foto
What do you like about our products and services?

Great pictures

Report a concern   June 26, 2024 — Rated 6 out of 10 by P.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

I mistakenly didn’t have the school and date on the first two pictures I ordered so I ordered two more with the school and date, but wasn’t allowed to return the first two photos, and I ordered them all on the same day so I couldn’t understand why I couldn’t cancel the first two photos, so I had to pay extra for pictures I didn’t need, and the Quality of the photos weren’t that good

Report a concern   June 26, 2024 — Rated 0 out of 10 by A.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

Your prices are outrageous

Report a concern   June 26, 2024 — Rated 10 out of 10 by J.C. Graduation Foto
What do you like about our products and services?

It is a lovely candid shot to commemorate this special day. Thank you!

Report a concern   June 26, 2024 — Rated 10 out of 10 by A.M. Graduation Foto
What do you like about our products and services?

I love the quality and creative options

Report a concern   June 26, 2024 — Rated 6 out of 10 by C.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

You need to make sure they are photographed correctly - some tassels weren’t laying right, some had hair in their face, some of the cords weren’t on top of the NHS or engineering sashes; I understand it was a little windy, but if you want people to pay for their photos, they need to be worthy of buying.

Report a concern   June 26, 2024 — Rated 10 out of 10 by L.W. Graduation Foto
What do you like about our products and services?

Easy to view and order my grandson’s graduation pictures

Report a concern   June 26, 2024 — Rated 10 out of 10 by A.S. Graduation Foto
What do you like about our products and services?

It was great to get a picture and I did not have to worry about it

Report a concern   June 26, 2024 — Rated 10 out of 10 by L.B. Graduation Foto
What do you like about our products and services?

Very cool that you could capture the pics of my son that I wasn't able to get

Report a concern   June 26, 2024 — Rated 6 out of 10 by C.Y. Graduation Foto
How did we disappoint you and what can we do to make things right?

My frame was delivered broken

Report a concern   June 26, 2024 — Rated 7 out of 10 by L.F. Graduation Foto
What could we do to improve?

It was a big grainy

Report a concern   June 26, 2024 — Rated 3 out of 10 by M.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Lighting in the photo was poor. Not sure if a touch up would even fix it. Very expensive for the photos.

Report a concern   June 26, 2024 — Rated 10 out of 10 by T.P. Graduation Foto
What do you like about our products and services?

great job!

Report a concern   June 26, 2024 — Rated 0 out of 10 by P.K.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

You are WAY too expensive. We have plenty of local photographers who do a nicer job for a fraction of the cost. I know so many people who did not order from you because of your price.

Report a concern   June 26, 2024 — Rated 6 out of 10 by K.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

I need to speak with you guys about when it was mailed out. The USPS bent the envelope and the envelope said DO NOT BEND and it was bent. Please email at Email address removed or call at Phone number removed. I didn’t pay over $100 for it to arrive bent!!

Report a concern   June 26, 2024 — Rated 10 out of 10 by J.Q. Graduation Foto
What do you like about our products and services?

Pictures came out lovely.

Report a concern   June 26, 2024 — Rated 2 out of 10 by R.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive. Change your business model to get money from the universities instead of fleecing the students and their families for stuff that shouldn't be as expensive as you sell it.

Report a concern   June 26, 2024 — Rated 10 out of 10 by I.D. Graduation Foto
What do you like about our products and services?

it's great thank you

Report a concern   June 26, 2024 — Rated 10 out of 10 by B.J. Graduation Foto
What do you like about our products and services?

The picture was wonderful and good quality, we love it!

Report a concern   June 26, 2024 — Rated 1 out of 10 by B.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

They didn’t print the photo as it was on the proofs they sent me. They zoomed in which made it blurry.

Report a concern   June 26, 2024 — Rated 0 out of 10 by B.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

Way too expensive


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