based on 4040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The pictures are ridiculously priced and there’s literally other people in the background. Not professional whatsoever.
The cost of the pictures was crazy!!
Not many to choose from that were good. Maybe next time make sure the graduates are looking .
The photo came out amazing beautiful and it was so easy to order and the prices was great and affordable
Seemed a little pricey
Easy to navigate and quick shipping
Fast and easy
The 12 singles I ordered he wasn't centered in frame. Very disappointing. Then some of the individual selections to choose from different poses wasn't even my kid? And Frame described for one I ordered was way different than described or I ordered wrong thing possibly. The tassels frame was wonderful tho on a positive note.
Some of my child's pics were not great so I only had a couple to choose from.
They came out really good
Quality of photos were only fair. First ordered arrived in paper envelope and had gotten wet in shipping. Customer service was great! Photos were reordered and arrived promptly.
I never received my photos and wanted to use them for display at my daughter’s grad party.
Grandson graduated and wanted a photo of him…otherwise I don’t usually use this service.
Very nice pictures.
Downloads for photos are very expensive considering there is no physical product
Several of the pictures were edited very poorly. The people were floating noticeably over the grass and looked ridiculous. That type of editing is a normal part of the job and the proofing of the pictures afterwards should have caught that
The cost for packages are exceedingly expensive. While I understand Traverse City is a more affluent city not all students parents are. I purchased 3 photos of my bonus daughter for her mother and father because they couldn't afford them. I wish I could have purchased more.
Too expensive
Many picture options Nd shipped quickly
Turn around time
The cost is a HUGE influence . Only afforded as I split cost with ex spouse
The cost and I really appreciate the ability to buy just a single 8x10.
Photos are expensive and they arrived in the mail bent. Better packaging is needed!!
The photos were beautiful, specially the unposed one
You took several photos and not just 1 allowing for choices and also provided packages that were affordable. Thx
Great photos
So expensive for 3 digital pictures
Thanks!
my photo was grainy quality when it came in the mail, which was a bit disappointing… i expected the photo to look crisp but I don’t know if it was the matte material that made it look slightly blurry, but the photo does not look clear. It looks like I took a blurry photo on my phone and took it to cvs to print.
My original order arrived with a few errors, but the company and customer service was fantastic, and made the proper corrections quickly!