based on 4303 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I sent 3 emails asking how do I download my digital photos and never got a single reply. Your system is not easy to navigate, expensive and customer service is non-responsive. I will be reporting to the school, doing a chargeback with my credit card company and giving a bad Google review. I would prefer not to but what option do I have. You do not have a phone number and do not respond to emails.
The quality of the product.
Everything
The photo was horrible quality. The sun was behind and photo was so light. In no way was this professional photo quality. When reviewing the tiny thumbnails, I did not notice the horrible quality.
The quality of the photo was excellent. I didn't receive my complete order. I ordered an 8"x10" photo which I received and I ordered a photo magnet which I didn't receive. I would like the rest of the order.
It was very easy to order the photos and download them. I can then decide how I would like to print them on my own.
No one has contacted me back about my missing photos. I have called and left a message and emailed. If I do not hear from someone soon I will dispute the charges to my credit card. Also most of the photos flagged as my child were not here and most of them were of someone of another race.
The pictures were very nice and the online purchase very easy!
Upclose pi turns and several to choose from
Love the quality and versatility!
Great idea but lousy pictures and extremely overpriced.
The pictures turned out terrible! Horrible glare! I contacted the company immediately in regard to my disappointment via email twice and phone. I was never contacted by anyone! I would never use this company again as they don’t care about customers.
Pictures are very excellent
Quality
you do a great job and you nake ordering easy!
Lower prices
Photos were bent
Photos weren’t trimmed accurately
First name removed Cridt
I liked the variety to choose from and close up good quality photos.
Like the quality of the photos.
I like that you got good pictures of the kids during graduation that we weren’t able to get at a huge venue with hundreds of graduates.
The picture hiding the diploma had his tassel blowing across his face. Very disappointing!
Beautiful picture
Quality, communication, timeliness.
Thank you.
Easy site to order from.
Bizarre setup of quickly increasing photo prices if not purchased right away. Felt like old style outdated sales technique. I would have purchased more if not for this approach.
Also site is clunky
Not budget friendly.
My photos were blurry, not good quality
I think $50 for one download is under.
You only shipped half my order!
This is not something that I do . The school chose . We didn't have any input.