based on 4039 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The prices are ridiculous. Just charge a fair download fee. Then let people print what they want. Still a win for you as I'm sure you'd increase sales by over 50%.
Spoke to 7 graduate families of my son. All said they only ordered 1 image (4 didn't at all) due to price.
More photo options for example an 8x10 along with 2 5x7s and a slightly lower price
They are awsome photos
The photos are too dark. they were not bright.
he proces are a little high. Otherwise nothing.
I loved how you captured all the different photos. Not just the stage photo.
The quality is great!
Quality
The lighting was off on them.
Easy to see pictures and order. Got pictures fast.
Some were blurry
Multiple shots to choose from
The photo's taken at my childs graduation were very nice, they were clear sharp images and captured the moment perfectly.
Offer download packages
Pics are great then are just expensive :)
The delivery was fast and I liked the image but the quality of the print was less than expected for the price.
The basic touch up was paid for but no changes appeared to be made.
Make it right? Send me photos that look like they were professional printed. These don’t look as good as elementary school photos.
Your photographer did well though!
You had plenty of photographers to get several angles...thank you!
Not one f the pictures take has her smiling and or full front facing.
Happy with the photo of my son at his graduation and at how quickly I received it after ordering.
I recently received the Franciscan University graduation photos I ordered and I am not happy with the quality. The prints look like something I could have printed up at Walgreens. The clarity is not good. It’s definitely not the level of quality expected for the price that I paid!
Name removed
Your pricing is astronomical. The consumer does not have input on who the school uses and I feel we are held hostage to pay ridiculous prices just to preserve the moment. Also, the process to figure out how to download the digital images we purchased is not clear.
Yes, very disappointed and aware that this feedback will do nothing to change how this works.
Better photos and lower prices. The quality is low and the prices are sky high.
I ordered photos and magnets. I have received the photos, but not the magnets. I hope they show up soon.
Allow more time to order photos and don’t hike up prices after a few days.
Pictures were great!
Very nice service. Keep it up
Price was very high
Nice and quick
My pictures have good quality, color, and very lifelike. Very good job. I'm satisfied.
Pricing for digital not affordable.