based on 4039 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not budget friendly.
My photos were blurry, not good quality
I think $50 for one download is under.
You only shipped half my order!
Some images are blurry. otherwise good quality. On the Expensive side.
The photographers were able to take several great shots of my son during his graduation. He attends a very large metro high school with over 1000 students in his class, so we were not able to get close enough to take our own pictures. I'm really glad these pictures turned out well. I also received the photos quickly after I placed the order.
They were very nice and I wish I could have afforded more. I just didn't have the money because they were too pricey for my budget.
Nice to have, but a bit expensive
Fast delivery.
You charged me $50 for a photo I could have gotten for free if I'd taken it myself. It was a ripoff and you added pictures of a child and family that wasn't mine. And I couldn't deselect the pictures. It is a bad business model. And I haven't gotten the pictures I paid for almost two weeks ago. You've taken the money but no pictures have been received.
The pictures are way too expensive for the quality.
The images were very expensive, as were the photo packages. I liked a couple of the photos, specifically the ones that were of natural mannerisms and not posed but I would not be likely to recommend you based on the price point.
Her face was shiny/looked sweaty
Our pictures turned out very pick hue. Not well printed, it looked cheap unfortunately.
The cost and the size options of the photos. It was frustrating to have to order the pictures as a 5x7 and $10 per photo seemed slightly excessive
Have yet to receive my digital photo!
The graduation picture that I purchased is a bit blurry.
I only ordered one photo, but I liked that I could edit on my own. The pic is good quality.
The pictures that were taken... both staged and candid.
The pictures came out wonderful and definitely worth ordering them since when parents take their own pictures they don't come out the same way
Pictures turned out great! It was nice having a quality picture without the hassle of taking it myself and worrying about if it turned out alright.
Thank you!!
The quality of the photos are great. Really liked the quickness of receiving the proofs after my son's graduation. Once we ordered we received the photos in a timely manner.
Shadows in pics , no details to eyes
Photos were beautiful, the photographers were very considerate. Just didn’t really want/afford/expect to buy photos. But I did anyways because they were well done.
The printed picture that arrived was darker/duller than the digital preview.
The customer service aspect was terrible. I emailed and called several tines to just ask questions before I placed my order and nobody would respond.
Your pictures are to expensive
Photos turned out great !
Bizarre setup of quickly increasing photo prices if not purchased right away. Felt like old style outdated sales technique. I would have purchased more if not for this approach.
Also site is clunky