Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4039 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 22, 2023 — Rated 5 out of 10 by J.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

I didn’t receive my full order. Missing a magnet.

Report a concern   June 22, 2023 — Rated 0 out of 10 by A.V. Graduation Foto
How did we disappoint you and what can we do to make things right?

Price to high and most of the pictures were blurry

Report a concern   June 22, 2023 — Rated 10 out of 10 by T.C. Graduation Foto
What do you like about our products and services?

Love the quality of the beautiful printed photos and that you got that shot that day. I could not have gotten it from how far away I was. I also purchased the digital versions for social media.

Report a concern   June 22, 2023 — Rated 5 out of 10 by A.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

The picture quality is great; however, your prices are outrageous. The average family is not able to spend $160 on six photos.

Report a concern   June 22, 2023 — Rated 0 out of 10 by C.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Pictures were still too light after the reprint. The sky was blue that day, not white

Report a concern   June 22, 2023 — Rated 9 out of 10 by S.D. Graduation Foto
What do you like about our products and services?

Nice photos and convenience.

Report a concern   June 22, 2023 — Rated 10 out of 10 by S.M. Graduation Foto
What do you like about our products and services?

excellent pictures. easy purchase

Report a concern   June 22, 2023 — Rated 10 out of 10 by A.K. Graduation Foto
What do you like about our products and services?

Really loved the quality!

Report a concern   June 22, 2023 — Rated 7 out of 10 by A.O. Graduation Foto
What could we do to improve?

The prices are high but the moment captured was good.. The wait time is very long. I received some of my order within a week of ordering. When I emailed to find out what happened to the rest of my order I was told 1 more week and when I did not receive it I emailed them again and they said another 2-3 weeks. For the amount of money paid and the cost of shipping I was expecting it to be sent to me in a timely manner.

Report a concern   June 22, 2023 — Rated 1 out of 10 by R.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

I never received my Magnet!

Report a concern   June 22, 2023 — Rated 5 out of 10 by S.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

I would have bought more pics had the prices not been so high. I was also wanting 4x6 size.

Report a concern   June 22, 2023 — Rated 10 out of 10 by J.B. Graduation Foto
What do you like about our products and services?

The pictures turned out so great!!! It helped us out because we couldn't get close up pics ourselves.

Report a concern   June 22, 2023 — Rated 0 out of 10 by M.T.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

I have not received my photos

Report a concern   June 22, 2023 — Rated 10 out of 10 by S.S. Graduation Foto
What do you like about our products and services?

Great photo quality

Report a concern   June 22, 2023 — Rated 10 out of 10 by V.F. Graduation Foto
What do you like about our products and services?

The pictures a s service were great and in time.
Great quality. I live the package I ordered
Thank you.

Report a concern   June 22, 2023 — Rated 10 out of 10 by C.T. Graduation Foto
What do you like about our products and services?

Great photos!

Report a concern   June 22, 2023 — Rated 1 out of 10 by E.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

Should have moved the girl in the background not dressed for graduation out of the background. The prices are also Waaaaay too expensive- absolutely ridiculous!!

Report a concern   June 22, 2023 — Rated 5 out of 10 by D.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

because the website was very difficult to maneuver and i ended up pay in extra because i bought two packages of 3 download’s instead of one for six . I couldn’t tell his to pick more than one picture. So i’m extremely upset for over paying!

Report a concern   June 22, 2023 — Rated 10 out of 10 by K.T. Graduation Foto
What do you like about our products and services?

The photo was great. The ordering process was easy. The delivery was fast.

Report a concern   June 22, 2023 — Rated 2 out of 10 by R.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

The flash on the photos is too bright and completely washed out the background. There are no photos of the front of my student while getting pinned by the professor only the back. This was so disappointing and we’ll be sitting much closer for the next graduation from the RN program so we don’t have to rely on a 3rd party for photos. For what I paid to commemorate this occasion, I would have expected better photos or at least touched up images to correct the brightness.

Report a concern   June 22, 2023 — Rated 9 out of 10 by T.C. Graduation Foto
What do you like about our products and services?

Quality product sent quickly.

Report a concern   June 22, 2023 — Rated 0 out of 10 by A.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

The one photo I even considered buying looked cloudy from the way the sun shone. Very disappointing because there was no way for a parent to get a closer shot of the event. Not sure how you can make it right other than to make sure someone is doing a dry run before the actual ceremony and watching the light more carefully as the event proceeds.

Report a concern   June 22, 2023 — Rated 0 out of 10 by Y.X. Graduation Foto
How did we disappoint you and what can we do to make things right?

too expensive

Report a concern   June 22, 2023 — Rated 0 out of 10 by K.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

My pictures were WAY OVERPRICED and horrible quality

Report a concern   June 22, 2023 — Rated 10 out of 10 by M.G. Graduation Foto
What do you like about our products and services?

It was very professional and we received the photos quickly. You captured the moment beautifully. Thank you.

Report a concern   June 22, 2023 — Rated 0 out of 10 by P.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

Send me my stuff I ordered. I have never got them

Report a concern   June 22, 2023 — Rated 3 out of 10 by S.Y. Graduation Foto
How did we disappoint you and what can we do to make things right?

More options and reasonable pricing especially for digital prints

Report a concern   June 22, 2023 — Rated 9 out of 10 by J.H. Graduation Foto
What do you like about our products and services?

Item sent quickly and the photo was good quality.

Report a concern   June 22, 2023 — Rated 3 out of 10 by L.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

When the pictures arrived, I was surprised to see how dark the background was. The proofs were misleading in that regard. I also didn't appreciate that the discounted rate only applied if you ordered a short time after the event.

Report a concern   June 22, 2023 — Rated 0 out of 10 by W.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

You send way too many emails!


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