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Customer Testimonials
Awesome customer service prompt delivery driver was professional great prices
I hear the caring of real people who worry about my problem and me when I call in. Everyone has always gone beyond a surface response with attention and solutions. Some days I want to call in, just because....
Well, I just put in an order to fill my propane tank only to find out that the price has dropped.
The lady on the other end was very helpful and now I wish I had asked for her name so I could give her a great recommendation. (Maybe you know anyway...)
Responsiveness
I've been a customer for years and very pleased with service and value. However Covid and inflation have somewhat changed my thinking. Had a service tech who really knew my system, who is no longer with Rhymes, and oil prices took a big, big jump last year. Will consider another provider depending on pre-buy offer.
Very prompt delivery!
Our propane group gets very fair prices and the deliveries are consistent by professionals.
In over 30 years of using propane this has been the best company for us.
Very responsive. Great service. Always thoroughly answer my questions.
Always delivers in time
Automatic delivery works well.
Prompt service, easy to pay billing process. No fuss, no problems.
We never run out of Propane. The delivery is always on time and the service is great.
I like being part of the fuel group. Thank you.
Easy to work with
Everyone was very helpful ever time I called. Very informed or knew how to get the info.
Upper Valley Fuel Group
I I have had great service with Rymes since I started with them a few years ago-on the mark deliveries And responsive when I required servicing.
We have never had any issues at all and we belong to a coop and I hope the owners still offer this
Competitive rates and friendly customer service!
Your customer service is top notch! I missed the time for a group rate last year my a couple of days and your cust serv rep worked it out for me. I would recommend Rymes.
Your website
The transition to Superior Plus was not easy and I had no way to speak to anyone. I tried for 4 days!!
Auto pay has helped greatly, but I was ready to change providers.
Good service
I like that you fix a date twice a year to come refill my tank, I don't have to schedule it myself. My memory fails frequently, but that's something I can forget about, and it's ok.
Not sure at this time
Excellent customer service.
When my furnace was out the technician came out right away and repaired the problem.
Service and workers
The continuous great service from both office staff and the delivery persons.
Dependability