- Phone: 603-228-2224
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Customer Testimonials
Prompt and professional.
Convenient, easy to set up, easy to pay, great customer service
Awsome people
My main reason for staying with Rymes and not shopping around is the district manager Dustin. He is a pleasure to deal with a true understanding and considerate human being. He’s always there to help me
15 years of dependable, predictable, always-there service.
I needed a delivery of oil, and it was delivered in a timely fashion. I am a member of the Strafford Buyers' club, and according to my contract, the price is $3.50 per gallon. This is not the price I was charged. What number should I call to rectify this?
We LOVE Rymes because we can always get a local person who knows us
Easy experience contacting customer service, getting the help I need quickly
Good, reliable service at a reasonable price. The ability to monitor tank amounts on my iPhone is very helpful.
In Sunapee, I have recommended to two neighbors that they switch from Irving to Rymes and explained the benefits to them. They were both eager to do that. They are Bruce Smythe and Jeff Kellner who each reside in Mab’s Way in Sunapee. I hope they follow up soon.
They were very patient with a unique situation. The customer service reps and the technician who came to our house were all very helpful and wanted the problem to be solved.
Good service
They have been very easy to work with. They know when I need a fill up and just does it. No hassle or anything. Very good company.
Very courteous, efficient, and fast.
Reliable and timely deliveries. Friendly and courteous drivers. Easy contract and fair prices without a negotiation battle each renewal season. Web site for payments works well.
Quick response
Buying heating oil is one thing .... getting great service when you need heat is a totally different subject. I can only speak for myself, but historically Rymes Propane has gone beyond the call of duty. I own a very old furnace and they have been candid and dedicated in helping me get the most from my old technology. Replacing my OEM Beckett burner motor was a perfect solution to increasing the efficiency of my vintage furnace. Rymes also helped replace our old oil tank and modernize the system at a very fair price. It's May 30, 2025 and I have nothing but good to say. By hook or by crook I hope Rymes remains a supplier in the Upper Valley ..... anyone can sell fuel oil ..... getting great service is why I remain with and recommend Rymes.
The only thing I would change is to encourage folks like me who enjoy the discount for prompt payment is to request immediate 72 hour payment ( USPS Post Mark required ) using a bank check or Money Order to save Rymes credit card points. Payments can be handed directly to the Rymes Delivery person, the office in West Lebanon, NH. or mailed in with early legible Post Mark. Either way saves Rymes the expense of accepting credit cards ( like mine ) and helps keep Rymes in business and maybe even saves a few pennies on the price per gallon. The latter is not my goal .... keeping Rymes happy is. First name removed
You've always come thru in response to my gauge's communication re LPG status. 'Tho it frequently seems to get uncomfortably low to me, only once in many years has it sputtered out --- and you did not charge for reinstating. Thank you.
Your delivery drivers have always been efficient, pleasant and polite -- and willing to indulge inquiry and conversation while reeling their hoses. Well done! Thank you. Please listen to your workers,heed their advice, and take care of their needs and desires so they will remain steady employees. I'm sad when you lose a good man.
A faithful customer from the days of Johnson & Dix, thru Irving, Rhymes, and now MEGA?....
Lee Hammond, 57 US Route 4-A, Lebanon, NH 03766 (retired educator and state legislator)
Emma in particular is always so helpful. Really cares. Always- my interactions with all of you have been great. Makes a difference as you have to trust your fuel company’s performance in Vermont!!
Service
Prompt support and good prices
Good customer service
Prompt deliveries
On time deliveries by polite, courteous delivery drivers.
The service has been very good and staff have been pleasant to deal with.
Very attentive to us as customers. Quick delivery, on a challenging, very steep, curvy driveway. different drivers are aware- good logistical communication.
I like the group purchasing.
I like the monitoring.
Products are great and I have found they have been great about delivering fuel oil and propane when needed based on the monitoring services!!!
Friendly service, have always been easy to work with.
There efficient
Friendly staff