Customer Testimonials

Dependable service

RYMES is serious about customer service and technical help. RYMES installed a new 275 gallon fuel tank in 2020 and their technicians keep our Becket oil burner tuned perfectly. Plus provide excellent tips on how to keep our 1986 furnace happy.

The lady who came to deliver the propane was very nice and so was the person she was training. I happened to be outside when they came and she was the 1st person that I spoke too. She had never been to my house, so was asking where they delivered the propane. She was very pleasant and engaging and made me feel very good and secure about the people working at your company. She represented Rymes well and so did the trainee, who added a little very clean and appropriate humor. They were both very nice.

Customer service and delivery service

Great pre-buy prices on propane , very good service department

Love the fuel club!

Good service

Really show up when my heat shuts off.

A phone call to delivery. It's that easy. Thanks 👍

Fair price and never missed a scheduled delivery

Rymes has been good at service calls in a timely manner.

Thanks

Always very accommodating.

The regional manager Dustin and local manager Shawn are very responsible and professional. They communicate right away and they are helpful once there’s a need. The tech Bruce G is very patient and nice.

Prompt service and easy payments.

There is usually a long initial hold time on the phone but the customer service is great once someone gets on the line. They were quick to fill up my tanks.

Rymes delivers on time and is reliable. IF there is an emergency, they come right out to our home.

Don’t like no phone contact. Like reliability. Good web page

Two Technicians came at separate times for the purpose of installing a Rinnai heater….Shawn was here for the initial evaluation and Bruce came to install the gas line…..both were very patient with us and thorough with their explanation and work. We realize the work force has changed since Covid but neither of these Technicians were impatient or unwilling to take time in answering our questions.

access to a fuel club, reliable service and delivery

easy to work with

Timely delivery. Very professional delivery person.

Comes when I call

I haven't any problem with service.

When I needed help in the past 8 years, they were very helpful and so nice on the telephone.

I Have been a Rhymes customer for 10+ years. Rhymes seems to be better now. Last year no one would answer the phone or e-mail when my tank was in the red! Now they seem to be much better, first delivery on time by a previous delivery guy who is away friendly and informative. I hope it continues.

I don't think about it, ever. I get when I need seemlessly.

Good price and great service!

Good and dependable service.

Service has been a bit slow but I understand your staff shortage and appreciate your sustained efforts to get us service. You have been reliable over the years and a great price.