Member Testimonials
The front desk team is always friendly and welcoming to everyone. There are enough strength training machines that I rarely have to wait. It's convenient to where I live. I like watching downtown and the bustle of the city as I walk and work out.
Alyssa is a friendly and helpful trainer. I enjoy working with her.
The staff throughout the building are friendly.
I appreciate all the people who use the facility. Makes me proud to be part of our town.
We love the Y!! Best place for a family and for individual workouts!! Highly recommend.
Rodney
Clean pleasant facility that are very accommodating to families
Love the positive and active environment . I enjoy the people and I love the Zumba class.
The classes and machines available. Team sports are great too.
An uplifting experience where you unite with fellow kind souls
I love the pool which is what I use my membership for. One thing you could do is not charge for the one and only lap swimmer opportunity with Coach Art. There are many fitness classes in many disciplines available to members and included in their membership such as biking, weight, aquatic cardio mix, aquatic arthritis classes, etc. Why would the lap swim workout not count as a fitness class? Other than that, I find the pool to be a warm and welcoming atmosphere. The cleaning team, lifeguards, front desk people, and all workers I come into contact with are friendly, welcoming, kind, and committed. Thank you!
MY YMCA is staffed with great people who care about their members. They keep it clean, bright and well maintained. Membership is a true cross section of Grand Rapids. It is a place of harmony.
Everything the people are awesome
I enjoy the fitness classes.
All of the smiling faces!
I like how I, no matter who I am, discover the health of my countenance every time I step through the door and am greeted by Rodney. I carry that fellow feeling up the stairs to the weight stations, the track, the basketball courts. And when I'm walking back home across the blue bridge, I like how the river slows to my happy pace.
1. Racquetball / court scheduling on line is a great feature!
2. Staff is always upbeat, friendly and engaging! Makes a person feel welcome and happy to be there.
3. staff is repeatedly walking the site to be aware of conditions i.e. cleanliness, safety, security and proper equipment usage. All beneficial aspects.
I love the Y! The track at this location is amazing and there are many options to chose from as well as a lot of services. I love the family pool (so do my kids!). It can be a bit busy, but the facility itself is amazing. I love the tub, steam, and sauna in the locker room.
Great front desk staff. Good facilities. Pool seems to be less chlorinated than past.
Great place
Friendly staff and abundance of upgraded equipment.
Staff is very friendly and the facility is very clean
Nice facility. The man at the front desk is so nice and makes the entering experience a joy! They ask me and my 3 small granddaughters to leave the lockerroom as we were in the "womens" and not the "girls" which was inconvenient and annoying. All females in the female lockerroom, just too small. Didn't seem warranted or a good customer experience on that end.
Had trouble getting in the gate with my pass on
my phone
Great people great facility
There are knowledgeable, challenging trainers and friendly staff.
The Y builds relationships and community.
It is a fantastic place for kids, families, and me to hang out. This past Sunday, the parking lot was full and the facilities were 100% utilized. It was awesome to have a traffic jam on the stairs going up to the third floor. The gym was full and the basketball courts were overflowing with youth, parents, grandparents, and friends. It was a great day at the Y.
The Y is so much more than a gym.
1. Did you know the Y provided 300,000 meals during COVID when the schools stopped their meal programs?
2. Did you know that no one is turned away from the Y for financial reasons? About 20% of the members receive financial assistance.
3. Did you know that the Y provides childcare? Imagine what a difference that can make for single parents.
Come join the Y and add to the list of great things the Y does for our community.
Jon Lunderberg
Please bring the towels back
The facilities are clean. I tried a new class and the instructor was great, she greeted me and made sure I had everything I needed for class. All the members in class were extremely welcoming and friendly. I felt right at home. I only wish towels were provided for sweating and for showers.
I enjoy the friendly staff and the pools.
Easy to get to, large enough space for lots of people, many classes to choose from, and of course, the pool! The staff is always friendly and helpful too!
My kids love going! From the kids center to the pool!