- Phone: 972-707-7581
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Customer Testimonials
Knowledge - service - sense of urgency
So friendly and encouraging to an older person getting used to a speedy eBike!
The customer service is outstanding.
Great Staff... Well organized store.
Service was good
Selection and ease of pickup
Quality and customer service .. your tech took awesome care of me
Great repair shop service
Large variety of products and friendly customer service
Great customer services. The gentleman who assisted us was very nice and knowledgeable. Very pleased with the helps.
Expertise, quick, efficient and friendly.
Location - convenience and service
Great customer service, friendly and attentive staff.
Great service as usual!
JP is the man!
Choice and excellent service!
Excellent service and customer interaction!!!
Friendly and helpful staff.
Great selection and knowledgeable team!
Excellent customer service! Great team!
Pete and First name removed helped me out. Always a good experience there. Quick and friendly service as usual. I’ll be back again. Thanks!
Close by
Great service
Great service
You had a Kuat bike rack available when the other bike store did not have one. It was already built up so all we had to do was purchase and install. Kevin was there to help us install on our vehicle and instructed us on all of the features.
Knowledgeable sales people. Friendly efficient service. Well priced products. Good selections.
Davis and all of the staff that I worked with were absolutely outstanding. Very polite, very professional, and very helpful throughout the entire process. I live in Philly and they treated me like I was a one of their own. I highly recommend this shop and the staff. Thank you for making this purchase a very smooth and pleasurable experience.
Extremely professional and friendly. Great experience. Timely
Very knowledgeable and friendly with great selections!
The customer service at this store is excellent. The guys (especially Pete) are great and very knowledgeable.
I enjoyed the experience at Bike Mart and was so happy that Mark made sure I got everything I needed.

I wasn’t rushed or made to feel unwelcome when i arrived at 655 pm i really needed to grab a few things and was even offered help after 7 pm when i had further questions, even if they were sick of me and ready to go, it did not show a bit! I was super apologetic for being so late and they were relaxed and appeared very happy to help! Also, my 2yo daughter was taking things off the shelves and your service guy who rides the motorcycle was so patient about that too!
Even tho i began a purchase but second guess it, they still made me feel that i had all the time in the world to make a decision, even offering me
Alternatives to my original decision.
I expected the total opposite due to knowing how people are when they are ready to get off work.
I would say customer service is exceptional!!!