Customer Testimonials

Great customer service.

Great service

Knowledgeable staff. Good products.

Always knowledgable and helpful!

They’re really professional and respectful I’ll definitely come back to this Location for all my Bike Needs

Great service

Serviced my bike while I waited and showed me how to service tubeless tires.

Very helpful and friendly staff

Kevin helped me bring my bikes inside as I had my baby in the car, he is always welcoming and helpful. JP was friendly and helpful the last time I came in. Tyler took the time to really explain a lot of different things that I could do for my bike. He is truly passionate about cycles and I know I’ve left my two bikes in good hands

Great company and people

Pick up and deliver after repair work is outstanding and a real convenience. Tyler, Davis and JP were very helpful and thoughtful. They know the business and I have complete confidence in them. Pleasure working with the Bike Mart group.

Friendly and very helpful!!

Very nice , honest staff

Ian was fantastic and very helpful and professional. Big thumbs up!

Customer service
Davis and Ian help me out and guide for parts and service.

Thanks guys!

Friendly and honest staff

I needed to rent a road bike last minute and bike mart came through! The bike was great and I enjoyed riding it. The price was reasonable. Travis helped make it a great experience!

Excellent service from bike service team

Always so efficient and nice. Thank you for all your help

Everyone I spoke with was very helpful.

You guys are awesome! Repeat customer. Love your new Preston Hollow store!

Great assistance at the store, fast service, and items needed are always in stock.

Great service and knowledgable people.

Excellent, quick service.

The team communicated the repair

Always friendly and you have almost everything in stock when I come shopping or looking for service for my bicycle.

Everyone is so helpful!

Bike I purchased a year ago is great. Service flawless.

My wife and I were recently in Dallas for a family event. As cyclists and former Dallas residents, we thought it would be fun to rent bikes and ride around White Rock lake with one of local friends - as we used to do. I contacted Richardson Bike Mart (RBM) at Preston Hollow and reserved the bikes. It was simple and quite reasonable $$. Although we rented to from Preston Hollow, we wanted to pick up the bikes at the White Rock location. They took care of everything! When we got to WR location, the bikes were there and ready to go! They were able to accommodate us with great [new] bikes, and clip pedals and helmets. All we needed to bring was our bike shoes. Everyone at RBM was super friendly and helpful. I would absolutely recommend RBM for any out of town guests looking to rent bikes - and any locals looking for a great bike shop experience. Thanks RBM! We'll be back!

I would like to thank Yan for his excellent service. He was knowledgeable, friendly, and helpful. I would highly recommend Bike Mart to anyone who needs bike repairs or service.