Customer Testimonials
Fast, friendly, service. Delivered and set my tank on time while doing a professional job making sure it was level, and overall neat in appearance. I told the man who delivered it that I was concerned that I wouldn't have enough propane for the upcoming weekend, he assured me that he would let the delivery guy know to fill the tank the next day. The next day the tank was filled. Thank you!
Get back to me in a very timely manner. Can speak to someone directly instead of an answering machine. They have always worked to resolve a problem I have as if I were a member of their team.
Love automatic delivery and the delivery personnel are very nice.
no issues, have dealt with Griffith for 20 years , back in Roxanne days
Courtesy.
Great service all around
Efficient and courteous service.
When I needed gas on a holiday they delivered enough to get me through!
"talked toTerry who scored 10 . reason was Griffith is extremely gracious serving his hunting cabin that is ""off the beaten path"" and is more a service to him then a benefit to Griffith energy. "
First name removed gave a score of 9 due to the speedy response to issues.
VERY EFFICIENT, FAST, FRIENDLY SERVICE, ALWAYS ON TIME EVEN WHEN I'M NOT!
WAS ABLE TO SET A TANK AND DO A FILL WITHIN A VERY REASONABLE TIME FRAME
Very professional and courteous service provided.
Service is prompt and very satisfying. Service rep cordial and helpful.
Prompt service
When needing service due to furnace not working, superior has always arrived that day.
I like that we can go online anytime and place our order. Then i can pay our bill too.
the service is great,all the employees go out of their way to help you
Great service from you for a low level user of propane like myself. Thank you, First name removed
Prompt and courteous service
Reasonable prices
Kyle E. Barton
New Century Electric, Inc.
Thousand Islands Electric Supply, LLC
Although I’m a loyal customer of Griffith Energy and think you have a great staff in Watertown, NY, I hate doing ratings and request that you do not ever ask me to do one again! If I’m ever dissatisfied, you can rest assured you’ll hear from me loud and clear!
I call and you deliver the next day almost always
08-19-19-PCM-Talked to husband gave survey a 10 because the service man was very helpful and times that he has called people have very helpful-
Always there for us!!!
Very professional and knowledgeable. Responsive to the customer. Yearly service plans are good value. I use them exclusively for services they can provide - oil tanks, electric hot water heaters, oil burner service.
Friendly and helpful.
Good service.
08-13-19-PCM-Talked to First name removed gave survey a 10 because they checked everything out and guy was very friendly-
Timely delivery. Watertown Office always answers the phone on the first ring. They provide a level of service you don't see much anymore.
Service was "spot on." Thank you.
I still need to have a tank removed. Please do this as the neighbors are beginning to complain!!
Always been treated kindly and efficiently. Drivers are courteous and friendly, as are office staff and technicians.